Benefits Service Center
Discussion List
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Retirement Anniversary DateSummary: Hi Experts, We have a requirement to check person eligibility for certain benefits based on the retirement anniversary month.. could someone help us on how this… -
How to ensure that confirmation statement shows Employer for an Employer Rate?Summary: We have some Employer Paid benefits that look fine in the enrollment screen but when you get to the confirmation statement, it shows Employee per pay period in …User_2025-02-04-07-31-36-111 21 views 7 comments 0 points Most recent by Nagaraj Hunur-Oracle Benefits -
Life Events Not Detecting After Completing HR Transactions Through Quick ActionsSummary How to make detect a life event for Benefits after a HR Transactions is completed through Quick Actions process flow?Content Hi, I completed a Promotion/Demotion… -
No interim for Employee + Family option when new dependent is addedSummary: When employee is already in Employee + Family option and adds a new child, the enrollment gets suspended with no interim Content (required): The interim rule at…User_2025-02-12-00-54-17-524 83 views 17 comments 0 points Most recent by User_2025-02-12-00-54-17-524 Benefits -
How to identify the original coverage start date in the plan type ?Summary: Content (required): When each life event run, the coverage through date is updated to LE - 1 day even though there is no change in enrollments. The coverage sta… -
How to trigger life event when either the employee or any of the covered dependent's ageband changeSummary: How to trigger life event when either the employee or any of the covered dependent's age band changes ? Content (required): We have a requirement that rate shou…User_2025-02-12-00-54-17-524 32 views 1 comment 0 points Most recent by User_2025-02-12-00-54-17-524 Benefits -
Functionality and behavior of dependent action item codesSummary: What is the functionality /behavior of the different dependent action item codes Content (required): Multiple dependent action item codes as shown are available…User_2025-02-12-00-54-17-524 1 view 2 comments 0 points Most recent by User_2025-02-12-00-54-17-524 Benefits -
What does Earliest Disenroll Date mean in the Enrollment Override screen?Summary: What is the purpose of this field 'Earliest Disenroll Date' in the Enrollment Override screen? Content (required): What does Earliest Disenroll Date mean in the… -
Temporal batch process for multiple assignmentsSummary: Temporal batch process triggers 'Age Changed' life event for prmiary work relationship only Content (required): Hello, We have employees enrolled in medical pla… -
Benefits HDLSummary: Participant and Dependent Enrollment HDL Content (required): Hi, I'm trying to load participant enrollment data through HDL using ParticipantEnrollment.dat. But… -
How to modify text added at plan level at Benefit enrolment page.Summary: We are trying to modify the text available at Benefit enrolment page which is applicable to specific plan. Note : we have already tried at edit pages using sand… -
EE's Medical Enrollment End Dated After Processing Salary Change Life EventSummary: EE's Medical Enrollment End Dated After Processing Salary Change Life Event. The EE was enrolled in the 'Aetna HMO Medical Plan: Employee + Child(ren)' and a sa…User_2025-02-06-12-16-57-917 21 views 0 comments 0 points Started by User_2025-02-06-12-16-57-917 Benefits -
How are you running open enrollment for new hires after the event period closes?Summary: We running the open enrollment event for new hires after the period ends we are unable to make elections to open enrollment for them Content (required): Our OE …User_2025-02-05-20-24-10-848 32 views 10 comments 0 points Most recent by User_2025-02-05-20-24-10-848 Benefits -
Where can I find information on the Benefits Override Eligibility action?Summary: Where to find Override Eligibility details? Content (required): I cannot find any guides or instructions on how to use the Eligibility Override action. I have f… -
Sold hours are not displaying in the Confirmation PageSummary: We have selling time of Event going with OE, When the employees submitted their hours, In the confirmation page they were not able to see selected/Submitted hou… -
Auto enrollment to a plan based on another plan's enrollment and the respective option.Summary: How to auto enroll to a plan based on another plan's enrollment Content (required): We have a requirement where we need to ensure that when employee selects Med… -
Primary Care Physician DuplicatesSummary: We are using the PCP designation for HMO plans this year and we noticed that the system allows multiple PCPs to be added for the same speciality. Is there a way…User_2025-02-06-00-03-42-343 31 views 5 comments 0 points Most recent by User_2025-02-06-00-03-42-343 Benefits -
Benefits Contribution happening for 27 Pay PeriodsSummary: Benefits Contribution happening for 27 Pay Periods Content (required): I'm Updating benefits plan rates for 2022, While updating i have observed that benefits p… -
Two Open Enrollment events - need to Void oneSummary: Our Open Enrollment process put two OE event on several employees. We need to Void one, but the batch processed wont allow - The participation process couldn't …User_2025-01-23-21-24-21-434 51 views 6 comments 1 point Most recent by User_2025-01-23-21-24-21-434 Benefits -
Open Enrollment in Oracle Benefits Cloud ⏳️Open Enrollment periods are right around the corner and now is the time to make sure your configurations and environments are ready to launch! ? Baker Tilly is here to h… -
How to hide or remove Commuter Choices from from self service BenefitsSummary: Is there any workaround to hide or remove Commuter Choices from from self service Benefits Content (required): One of our clients don't want Commuter Choices fo… -
Can we create a claim process in Oracle Benefits so that employees can claim directly ?Summary: Content (required): My client has a claim process in their current portal where the Employees can claim the medical expenses incurred and the process pays them … -
Dropping PlansSummary: Hi All Employees dropping 2 plans (Premier ppo and Value PPO), in the eligibility profile we excluded work location and employees added same work location and w… -
21A Feature - Enforced Dependent and Beneficiary DesignationSummary 21A Feature - Unable to enforce Beneficiary DesignationContent As part of 21A feature they have mentioned about enforcing Dependent and Beneficiary designation. … -
Unable to Add New Dependent in OE then Continue to Enrollments - Getting Error MessageSummary: Unable to Add New Dependent in Test OE then Continue to Enrollments - Getting Error Message Error = There was a problem running the participation evaluation pro…User_2025-02-06-12-16-57-917 41 views 14 comments 0 points Most recent by User_2025-02-06-12-16-57-917 Benefits -
Employee not able to 'evaluate' self-assigned life eventSummary Employee is able to self-assign a life event successfully but receives an error message when clicking on 'Continue'Content I have set up a marriage life event as… -
How to resolve- This plan or option doesnt allow selection of primary care physicians. (BEN-990238)Summary: Please suggest, how to resolve the error ' This plan or option doesnt allow selection of primary care physicians. (BEN-990238)' Content (required): Version (inc… -
New EE Supp Levels & Options Not Showing in Open EnrollmentSummary New EE Supp Levels & Options Not Showing in Open EnrollmentContent This OE we have two new EE supp coverages 7x & 8x. In the system I have created the standard r…User_2025-02-06-12-16-57-917 30 views 15 comments 0 points Most recent by User_2025-02-06-12-16-57-917 Benefits -
Notification not receiving while dependent and downloads their verificationSummary Notification not receiving while dependent and downloads their verificationContent Hi Team When an employee elects coverage for a dependent and downloads their v… -
Looking for help with first Open Enrollment on CloudContent We are getting ready for our first Open Enrollment on the Cloud, and looking for advice from anyone who has done this already: * Did you need professional assist…