Benefits Service Center
Discussion List
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             Significance of increase and decrease from open enrollment.Summary: Hi Experts, I have to work on increase and decrease from open enrollment but i don't about this and this is the first time I'm handling it so any one can give m… Significance of increase and decrease from open enrollment.Summary: Hi Experts, I have to work on increase and decrease from open enrollment but i don't about this and this is the first time I'm handling it so any one can give m…
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             Delete Life Events via HDLSummary: Is there a way to reset Benefit Relationship of an employee (no life events) via HDL? Content (required): Version (include the version you are using, if applica… Delete Life Events via HDLSummary: Is there a way to reset Benefit Relationship of an employee (no life events) via HDL? Content (required): Version (include the version you are using, if applica…
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             Reinstatement of Elections when employee changes Benefit programsSummary: How to reinstate the previous elections made by the employee when the benefit program changes? Content (required): There are 2 benefit programs : one for full-t… Reinstatement of Elections when employee changes Benefit programsSummary: How to reinstate the previous elections made by the employee when the benefit program changes? Content (required): There are 2 benefit programs : one for full-t…
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             Where Member ID can be storedSummary: Our company insurance is with Vendor A and will be changing to Vendor B. Vendor A uses the HCM person number for the insurance Member ID. Benefits is considerin… Where Member ID can be storedSummary: Our company insurance is with Vendor A and will be changing to Vendor B. Vendor A uses the HCM person number for the insurance Member ID. Benefits is considerin…
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             CMP_ASSIGNMENT_SALARY* DBISummary: After setting a context (assignment and effective date), CMP_ASSIGNMENT_SALARY does not return any value. Attached is the formula used and the log output when t… CMP_ASSIGNMENT_SALARY* DBISummary: After setting a context (assignment and effective date), CMP_ASSIGNMENT_SALARY does not return any value. Attached is the formula used and the log output when t…
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             While loop is not returning any value in Post Election Edit FormulaSummary: I'm trying to loop back person's enrollment and fetch benefit amount or coverage amount of enrolled plan/option plan name is 'Sell Holiday (Sept)' and option na… While loop is not returning any value in Post Election Edit FormulaSummary: I'm trying to loop back person's enrollment and fetch benefit amount or coverage amount of enrolled plan/option plan name is 'Sell Holiday (Sept)' and option na…
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             mass upload benefit relationshipsSummary: mass upload benefit relationships Content (required): Hi Team Greetings! There are issues with missing benefit relationship for the employees. Can you please sh… mass upload benefit relationshipsSummary: mass upload benefit relationships Content (required): Hi Team Greetings! There are issues with missing benefit relationship for the employees. Can you please sh…
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             How to view employee personal information within benefit's area in the new pagesSummary: Where can the benefit admin go to view the DOB, SSN for the employee? we don't see anything under "person info" section Content (required): Where can the benefi… How to view employee personal information within benefit's area in the new pagesSummary: Where can the benefit admin go to view the DOB, SSN for the employee? we don't see anything under "person info" section Content (required): Where can the benefi…
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             What is the process to load person data to cloud application (Data migration)Summary: We need to load set of persons to cloud application, please let me know the process or procedure on how to load the data to cloud application. Content (required… What is the process to load person data to cloud application (Data migration)Summary: We need to load set of persons to cloud application, please let me know the process or procedure on how to load the data to cloud application. Content (required…
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             Move from one benefit program to another during open enrollmentHi Team, We have 2 benefits program currently and set of employees will move from one benefit program to another benefit program but not all. we are looking to show defa… Move from one benefit program to another during open enrollmentHi Team, We have 2 benefits program currently and set of employees will move from one benefit program to another benefit program but not all. we are looking to show defa…
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             Employee Coverage Value calculation when age change event occurredSummary: When there is a Age changed Life Event occurred , the coverage amount is getting calculated with employee age variable rate factor with his previous election co… Employee Coverage Value calculation when age change event occurredSummary: When there is a Age changed Life Event occurred , the coverage amount is getting calculated with employee age variable rate factor with his previous election co…
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             Promotion (Person Change) Event Not Triggering If Updated as 2nd HR Transaction or After same daySummary: We have a situation where Promotion life event (Person Change Cause) configured is not triggering if it is updated as 2nd HR transaction or after, for same day.… Promotion (Person Change) Event Not Triggering If Updated as 2nd HR Transaction or After same daySummary: We have a situation where Promotion life event (Person Change Cause) configured is not triggering if it is updated as 2nd HR transaction or after, for same day.…
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             Why is it necessary to Reopen Life Event to Approve or Deny Document of Record?Summary: Would like Oracle and others' input on whether an Action Item can be Approved/Denied without having to reopen the Life Event. Content (required): Steps to appro… Why is it necessary to Reopen Life Event to Approve or Deny Document of Record?Summary: Would like Oracle and others' input on whether an Action Item can be Approved/Denied without having to reopen the Life Event. Content (required): Steps to appro…
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             How can I set a coverage end date for a Benefit Plan while assigning to an employee?Summary The plan which the employee opts need to end after 25 weeks of assignment.Content We have a business requirement that the STD(Short Term Disability) will have a … How can I set a coverage end date for a Benefit Plan while assigning to an employee?Summary The plan which the employee opts need to end after 25 weeks of assignment.Content We have a business requirement that the STD(Short Term Disability) will have a …
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            How to add Employee Number to the Benefits Service Center headerSummary How to use personalization to add Employee Number to the Benefits Service Center headerContent Lynda Tollefson has produced a quick guide on how to do this - I h…
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             Age to use 'Person's youngest dependent' in Age derived factor not working for all relationship typeSummary: We are trying to create a derived factor and expect it to be applicable on all dependents when Age to use is set to 'Person's youngest dependent' . But looks li… Age to use 'Person's youngest dependent' in Age derived factor not working for all relationship typeSummary: We are trying to create a derived factor and expect it to be applicable on all dependents when Age to use is set to 'Person's youngest dependent' . But looks li…
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             Benefits - Is there a way to move Employee Cost to the left against the standard right it shows?Summary: Content (required): Benefits - Is there a way to move Employee Cost to the left against the standard right it shows? Version (include the version you are using,… Benefits - Is there a way to move Employee Cost to the left against the standard right it shows?Summary: Content (required): Benefits - Is there a way to move Employee Cost to the left against the standard right it shows? Version (include the version you are using,…
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             How to add days in Benefits alert template expression. wanted to show ${EnrollmentPeriodEndDate} +10Summary: How to add days in Benefits alert template expression. For example, wanted to add 10 days with ${EnrollmentPeriodEndDate} and show in the email body . like if $… How to add days in Benefits alert template expression. wanted to show ${EnrollmentPeriodEndDate} +10Summary: How to add days in Benefits alert template expression. For example, wanted to add 10 days with ${EnrollmentPeriodEndDate} and show in the email body . like if $…
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             Can benefit alert email be sent to Home Email if work email is not availableSummary: Can benefit alert email be sent to Home Email if work email is not available Content (required): Version (include the version you are using, if applicable): Cod… Can benefit alert email be sent to Home Email if work email is not availableSummary: Can benefit alert email be sent to Home Email if work email is not available Content (required): Version (include the version you are using, if applicable): Cod…
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             How to setup plan with age restrictionsHello Experts, I currently have a medical plan which will trigger the loss of eligibility LE once the child reaches 26. I do this through the reevaluate designee eligibi… How to setup plan with age restrictionsHello Experts, I currently have a medical plan which will trigger the loss of eligibility LE once the child reaches 26. I do this through the reevaluate designee eligibi…
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             Temporal Life Event Length of Service Not TrigerringSummary: I have created a temporal LE according to the white paper "Understanding and Using Temporal Life Events". Troubleshooting done as well accordingly and still hav… Temporal Life Event Length of Service Not TrigerringSummary: I have created a temporal LE according to the white paper "Understanding and Using Temporal Life Events". Troubleshooting done as well accordingly and still hav…
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             Medical provider requires employees to read and sign off on a specific document.Summary: We are adding a new medical plan for California state employees only. Medical plan provider requires employees to read and sign off on a specific document that … Medical provider requires employees to read and sign off on a specific document.Summary: We are adding a new medical plan for California state employees only. Medical plan provider requires employees to read and sign off on a specific document that …
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             Self Service Life Event Creation Automatically Creating Unrestricted EventSummary: Hello, Anytime an employee reports a life event (child birth, marriage, etc), an unrestricted life event is also created. How can this be controlled? Content (r… Self Service Life Event Creation Automatically Creating Unrestricted EventSummary: Hello, Anytime an employee reports a life event (child birth, marriage, etc), an unrestricted life event is also created. How can this be controlled? Content (r…
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             Spouse life Interim plan is not getting createdNeed help with the Interim coverage we have a requirement as below. Employee should have options(50000,100000,150000,250000 and waive coverage) to select the coverage an… Spouse life Interim plan is not getting createdNeed help with the Interim coverage we have a requirement as below. Employee should have options(50000,100000,150000,250000 and waive coverage) to select the coverage an…
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             Unable to display benefit log messages through HWM_RULE_FF_WORK_LOG tableSummary: Unable to display benefit log messages through HWM_RULE_FF_WORK_LOG table Content (required): We enabled the profile option "ORA_HWM_RULES_LOG_LEVEL" as "Finest… Unable to display benefit log messages through HWM_RULE_FF_WORK_LOG tableSummary: Unable to display benefit log messages through HWM_RULE_FF_WORK_LOG table Content (required): We enabled the profile option "ORA_HWM_RULES_LOG_LEVEL" as "Finest…
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            Adding new plan to program that has two existing plans - error message on Option LimitationSummary: We have added a plan to one of our programs that already has two existing plans. All of our plans in this program (including the new plan) have Minimum Number o…
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             Document approval and Received DateSummary Document of Records approval for all plans onceContent We have a requirement where Birth Certificate is needed for enrolling in Medical, dental and vision plans.… Document approval and Received DateSummary Document of Records approval for all plans onceContent We have a requirement where Birth Certificate is needed for enrolling in Medical, dental and vision plans.…
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             Need to attach benefit life event based on the User person type (Person Changes Causes Life Event)Summary: Need to attach benefit life event based on the User person type Content (required): We have a requirement to trigger the Termination life event based on the ass… Need to attach benefit life event based on the User person type (Person Changes Causes Life Event)Summary: Need to attach benefit life event based on the User person type Content (required): We have a requirement to trigger the Termination life event based on the ass…
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             Update Beneficiary without election changesSummary How to setup an event to update beneficiary without giving an electability for the different plans?Content We have a requirement to setup a life event which only… Update Beneficiary without election changesSummary How to setup an event to update beneficiary without giving an electability for the different plans?Content We have a requirement to setup a life event which only…
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             Peak Time Employee Able to Enroll in Medical PPO Health Savings AccountSummary: I have an employee who works less than 18 hours (Peak time regular) and is only eligible for dental coverage. When looking at her new hire/rehire life event tha… Peak Time Employee Able to Enroll in Medical PPO Health Savings AccountSummary: I have an employee who works less than 18 hours (Peak time regular) and is only eligible for dental coverage. When looking at her new hire/rehire life event tha…