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Occurred Date is showing up incorrectly in the Retirement Life Event — Cloud Customer Connect
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Occurred Date is showing up incorrectly in the Retirement Life Event

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edited Mar 28, 2023 4:20PM in Benefits 13 comments

Hello All,

Any help would be appreciated !

When the Retirement Life Event gets triggered by the Employee Status Form it is using the occurred Notification Date instead of the Termination/Resignation Date. The occurred Notification Date is important to include for HR purposes so its needed, but on the Benefits side it should use the Termination/Resignation Date.


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