User Experience
Discussion List
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Need help creating Teams integration for HRHD.I am trying to create Teams integration for HR Helpdesk but i am stuck in the first step itself wherein a new app has to be created in teams. Can someone please help by … -
Can we default to last 30 days as lov value in BPM worklistSummary: Hi Team, Currently when we open BPM worklist, by default its shows last 7 days data as its get select in LOV. Can we default LOV to last 30 days or all? Content…
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Conversation replies in case managementSummary: We've configured Redwood HR Helpdesk with an Action to Case Management. Email channels for HRHD are active, working as expected. However, when sending email fro…
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Process Guide for Assigning Goals - Line ManagerSummary: When creating a process guide for line manager's to assign goals to direct reports, we are trying to automatically move the step when the line manager selects M… -
Can notifications be triggered when milestone timeline is breached?Summary: I need a trigger script to send notification to the queue manager, agent and primary point of contact when the milestone of a service request has been delayed. …
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Is it possible to merge two Users in Cloud Customer connect ?Summary: I need help mering two accounts, one which got created when I was working in Oracle and one which got created in current company ? Content (please ensure you ma…Venkat Jagan Pakala - Costing 31 views 1 comment 0 points Most recent by Om Yadav-Oracle Identity and Access Management
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Seeking Guidance on Implementing Location-Based Access Control (LBAC) in Oracle CloudSummary: Hi All, I am reaching out to inquire if anyone have implemented or are currently utilizing the Location-Based Access Control (LBAC) feature in Oracle Cloud. If …
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Custom Resolution Status doesn't make the SR status back to In ProgressSummary: Hi All, We have created two new custom resolution status "Resolved (Self Service)" & "Resolved (Non-Self Service)" in the helpdesk module. The SRs which are res…
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Helpdesk LinkedIn Channel visibilitySummary: In Helpdesk when we try to create or edit the helpdesk request, we are seeing Linked in as a new option in the Channel. It is there in all non-production pods j…
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Enable Critical flag for employeeSummary: Hi All, Business need to enable the critical flag for employee, so that employee can enable critical when required and agent can see this and edit if required. …
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What are the roles/privileges that enable internal conversations between help desk agents?Summary: Hello, when I want to activate an internal conversation with a help desk agent the recipient "to" search tab doesn't work, it doesn't let me search for any pers…
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Edit Performance Review Comments Talent CenterSummary Edit Performance Review Comments Talent CenterContent We are working on converting over to the Talent Center for performance reviews and received complaints from…User_2025-01-22-20-32-07-819 24 views 4 comments 1 point Most recent by Kathy DiPaola-Oracle Taleo Business Edition (TBE) -
CVE-2025-61884 Advisory for Oracle E-Business SuiteSummary: Hi, Our client is using Oracle Fusion Cloud instance. They have received the notification on CVE-2025-61884 Advisory for Oracle E-Business Suite (Doc ID 3107176…Sugirtha 356 views 2 comments 0 points Most recent by veerendranath pulivarthi-Oracle Applications Security
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How to Concatenate 2 two text measure into 1 MeasureSummary: We have requirement, where we created 2 text type custom measure and need to concatenate those 2 into 1 measure. But we are not able to do it Content (please en…Amit_Agrawal 21 views 1 comment 0 points Most recent by Anushika Singh-Oracle Supply Chain Planning and Collaboration
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Demand Class in Forecast TreeContent Hi Experts Can we use Demand Class in Forecast Tree in Demand Management Cloud ?. If yes has anybody used in any of your projects. Please share your experience. …Vignesh Subramanian 23 views 3 comments 1 point Most recent by Hatti Sanjay Supply Chain Planning and Collaboration -
HR HD Primary Point Of Contact Field Is Blank On Service Request Creation Page for Some EmployeesSummary: ACTUAL BEHAVIOR --------------- HR Help Desk Primary Point Of Contact Field Is Blank On Service Request Creation Page for Some Employees EXPECTED BEHAVIOR -----…