Category 232
Discussion List
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Integrate Oracle BPM Approvals with SlackSummary: Content (required): Is it possible to integrate Oracle Fusion ERP BPM Approvals with Slack via Oracle Digital Assistant? Our client wants to approve/reject BPM …Vinay Gharge 102 views 1 comment 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant & Mobile -
Announcement: Webcast Is your Digital Assistant (Chatbot) efficient with CX Service? How to measureSummary: If you are running Oracle CX B2C Service and Digital Assistant, and want to measure and optimize the Digital Assistant? Then come to this Cloud Customer Connect… -
Can Digital Assistance be configured for use to look into Fusion Order Management and other modules?Summary: Would like to know whether ODA can be linked to Sales Orders in Oracle Fusion Order Management? Also Work Orders in Oracle Manufacturing Cloud? Content (require…Maurice Z-Oracle 15 views 1 comment 0 points Most recent by Joe Huang-Oracle Digital Assistant & Mobile
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Satisfaction surveySummary: Launching a satisfaction survey from the chat inlay Content (required): We are moving from VA to DA with the change we are using chat inlays, we were hoping to …
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Key words.Summary: Content (required): Is there a way to identify a few key words or phrases? For instance, we use our Digital Assistant to respond to HR related questions. We hav… -
Related content links.Summary: Content (required): I created links that I embed in some of our DA responses to help guide our clients to related content. I use something like this
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is it possible to use whatsaap to get alerts regarding an integration failureSummary: suppose an integration fails or an error occurs then is there a way to get this error message on whatsapp or any other messaging app Content (required): how to …
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Deleted SkillsSummary: Restore deleted skills Content (required): I have accidentally deleted some skills this afternoon. Is there a way to restore them? Version (include the version …
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Can we add Emoticon in Oracle Digital Assistant?Hello Oracle Community, I am working on a POC using ODA in which, I want to put add emoticons (emojis) in the chat messages. Does ODA allow it? Regards, Yugesh KeluskarYugesh_Keluskar 91 views 1 comment 0 points Most recent by Vincent Heinink-Oracle Digital Assistant & Mobile
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Oracle Digital Assistant Newsletter March 2022Summary: Oracle Digital Assistant Newsletter March 2022 Content (required): Welcome to the March edition of the Oracle Digital Assistant News. Did you miss us in January…Juergen Kress-Oracle 21 views 0 comments 1 point Started by Juergen Kress-Oracle Digital Assistant & Mobile -
Image specification for Ask Button Icon that opens the chat window - HCM Digital AssistantSummary: In HCM Design Studio I can personalize Ask Button Icon that opens the chat window. Looking for some documentation regarding specifications regarding logo to be …
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Custom Component ErrorSummary: We have a B2C.ContactManager custom component that cannot be found in the flow state called createContactIfNotExists Details: This custom component is supposed …Alistair Caw 21 views 3 comments 0 points Most recent by Vincent Heinink-Oracle Digital Assistant & Mobile
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Default skillVoice for enableBotAudioResponse is not working.Summary: I am trying to change the default skill voice to a female voice but it is not working. Content (required): Please see attached. Version (include the version you…
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How to resize card imagesSummary: Card images show up as too large, want to resize them Content (required): We have some images that are being displayed in an Oracle Web channel, which are curre…Jack Mason 11 views 2 comments 0 points Most recent by Vincent Heinink-Oracle Digital Assistant & Mobile
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Is there a way to get a list of "enabled" intents at runtime.. either in custom components or yaml?Summary: Content (required): We want to access/find which intents are disabled/enabled during runtime either from CustomComponent or from YAML. Version (include the vers…Vishwatej N-Oracle 11 views 0 comments 0 points Started by Vishwatej N-Oracle Digital Assistant & Mobile
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Digital Assistant KnowledgeSearch IssueSummary: I want the DA with all my skills added to produce a Knowledgesearch result in the same way it does when asked within the individual skill. Content (required): M…Alistair Caw 12 views 3 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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Do custom components run faster in production digital assistant instances vs. development?Summary: Been experiencing slowness issues (lag of 20-30 seconds) when invoking custom component in an Oracle Web channel. When I use our production instance, the slowne…
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Intent Match ButtonsSummary: I have a state within my flow that can work out if an intent match is between 50% and 90%. When this state is met, I offer the top 3 intent matches in the form …
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setting up aicSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable): -
How is the sales assistance experience compare to SFDC Chatter?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable): -
ODA on Fusion Applications Metrics and EventsSummary: Retrieval of Metrics and Events for ODA Instance for Fusion Applications Content (required): Hi everyone May I ask if the following are possible on an Orale Dig…
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No Matches Were Found PromptSummary: I have a digital assistant that has a number of service and system skills based on the nature of the customers enquiry. Service skills such as benefits, council…
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Within Working Hours v Out With Working HoursSummary: Allow a flow to work out if a chat is within or out with working hours Content (required): I would like a flow to understand if a chat is within working hours o…
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Chatbot on MS SharepointSummary: I am trying to integrate a skill onto Microsoft Sharepoint but I can't seem to find a good tutorial or set of instructions to help with this. Can anyone provide…
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How to pass bot user conversation history to Agent ?Summary: Hi, How can we pass the bot-user conversation history to become available to the called human agent ? Is is done from the Skill (Skill Conversation logging opti… -
Chatbot introduction and hands-on workshop series with Oracle Digital Assistant (Spanish) November 9Summary: hands-on Oracle Digital Assistant Training Content (required): Want to get started with Chatbots? Attend the introduction and hands-on workshops with Oracle Dig…Juergen Kress-Oracle 11 views 0 comments 0 points Started by Juergen Kress-Oracle Digital Assistant & Mobile
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Conversational AI helps ECHO achieve 400% ROIECHO Incorporated is a worldwide leader in the manufacturing of professional-grade, high-performance outdoor power equipment for commercial and homeowner use. ECHO produ…Juergen Kress-Oracle 11 views 0 comments 2 points Started by Juergen Kress-Oracle Digital Assistant & Mobile
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Some of the results from knowledge search is not related to searchTermSummary: Knowledge Search Component in Digital Assistant Content (required): I am using knowledge search component to see the related article in service cloud, however s…User_K8EOS 21 views 2 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile