Category 283
Discussion List
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List of values of document type in OFSC -B2B OKMSummary: List of values of document type in OFSC -B2B OKM Content (required): After integrating or set up B2B OKM to OFSC, and search article with key words facet with d… -
Is there possibility to align OFS Quarterly Updates along with the updates for other applications?**This post was created as part of a How to Service Request (SR) Summary: Is there possibility to align Oracle Field Service Quarterly Updates along with the SAAS Applic… -
Expose OFSC Hosted Plugin as an API for External System to InvokeSummary: Hi Team, We are currently exploring solutions that requires us to receive and process data from an External system over REST (POST method) call - to update rele…Srinath P Shetty 43 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service
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JSON example for set a file propertySummary: **This post was created as part of a How to Service Request (SR) ** Content (required): "I am sending in JSON of the file as per specifications from https://doc…
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How can I search the parts catalog for a specific part with an API request?A customer has successfully uploaded items to their parts catalog through the API. However, they want to look up a specific part using the API to check the complete list…Jim Altmeyer - CSM -Oracle 72 views 3 comments 0 points Most recent by Jim Altmeyer - CSM -Oracle Field Service -
How to migrate service organization to FusionSummary: Looking for some pointers how define the service organizations in fusion Content (required): We have currently defined Service Organization and Operations separ…
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What launch condition is used to trigger a message when an activity placed in "En Route" status?**This post was created as part of a How to Service Request (SR) Summary: We'd like to use "En Route" as a launch condition for Message Scenario. "En Route" Support feat…
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Capacity of an individual resourceSummary: Content (required): Hi Team, Is there an API call through which we can fetch the capacity of an individual field resource and not just the capacity of the bucke…Puneeth Holla-Oracle 51 views 1 comment 0 points Most recent by Juan Cruz-Support-Oracle Field Service
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Is there a way to bulk resend failed Outbound messages ?Summary: Very frequently we are asked to reprocess work orders from OFS for which we go to Dashboards --> Messages Report --> Query for corresponding work order and its …Renato Kermentz-Support-Oracle 93 views 2 comments 1 point Most recent by Danny Williams Field Service -
Valid property email formatSummary: Hello community; Do you know if exist a regular expression at the level of a String property type and Email GUI, which allows validating that the format of an e… -
Is there a way to identify who changed screens for a specific user type?Summary: **This post was created as part of a How to Service Request (SR) Customer received a complain that the technician screen was changed and he wants to know how to…Fernando Parreira-Support-Oracle 31 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service -
Visibility condition using 'contains' operative with multiple valuesSummary: How can we add multiple values in a visibility condition that is using the 'contains' operative? Content (required): When a visibility condition uses the 'in (e… -
Customization: We need to capture how long a actvity remains in the same bucket.Summary: We need to capture how long a actvity remains in the same bucket. Content (required): We need to capture the ageing an activity in the bucket level in one of th…Deepak Prakash 51 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
How to search for activities filtering by customer numberSummary: I want to perform a Get Activities REST API request, filtering the results by a specific Customer Number (customerNumber placeholder, customer_number property l…Renato Kermentz-Support-Oracle 41 views 2 comments 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service
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Changing login type from SSO to non-SSO for multiple users (bulk)Summary: Is it possible to change the login type from SSO to non-SSO for multiple users at once (group action)? Content (required): We recently had to temporarily switch…Marc Arseneault 55 views 1 comment 1 point Most recent by Kevin Cayetano_OFS Support-Oracle Field Service
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Alert based on SLA endSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): The customer is requesting an alert for when the time to attend the Work…
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Autorouting % and ReschedulingSummary: Content (required): Hi All, On the routing tab one of the tiles is Autorouting %. We want to know if rescheduling an activity in OFS counts as a manual move and…Puneeth Holla-Oracle 43 views 1 comment 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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Integrating OFSC with Inventory Management SystemHi Gurus, Has anyone integrated OFSC with an Inventory Management System. I would like to know of the approach we can use to achieve this. How will we be able to bring t…Anusree Sahadevan 53 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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What is the meaning of some values received on gpstracks Data Set ?Summary: As per this documentation, I see the Status field on the gpstracks Data Set have the possible values: 0, 1, 2, 4 and 8. However, I am receiving some different s…Renato Kermentz-Support-Oracle 32 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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String length validationSummary: String length validation Content (required): Hello community; Do you know if there is an operator or expression that can be used in the validation rules of the …
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Is it possible to limit sessions to an user?Summary: Restrict sessions to an OFS user. Content (required): I want users to be unable to log in more than one device simultaneously Version (include the version you a…Juan Cruz-Support-Oracle 31 views 1 comment 0 points Most recent by Juan Cruz-Support-Oracle Field Service -
What is the Placeholder structure for Glossary Items?Summary: I'm trying to edit some default messages in OFS via the Glossary. For instance I'm trying to change the "move" message for the mobile user. Content (required): …Mark Carollo 61 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
I need a Report to show all Resources with their Work Skills and Work ZonesSummary: I want to extract a report that contains all resources and their respective Work Skills and Work Zones associated. Content (required): **This post was created a…Renato Kermentz-Support-Oracle 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Can I pass the value of a property via the Parameters section to a custom form ?Summary: I am trying to send the value of another property as the contents of a given property when invoking a custom form, e.g. ACTIVITY_NOTES = appt_number, so that wh…Renato Kermentz-Support-Oracle 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Can I search for activities using their creation date as a parameter?Summary: I want to search for activities using their creation date as a parameter using OFS API Content (required): **This post was created as part of a How to Service R… -
Can I send images on an Outbound message ?Summary: I have a question about Message Scenarios notifications: do they accept images? Content (required): **This post was created as part of a How to Service Request …Renato Kermentz-Support-Oracle 21 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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How do I create a new group under a specific Organization ?Summary: I want to create a new group belonging to a different Organization. Content (required): **This post was created as part of a How to Service Request (SR)** Versi…Renato Kermentz-Support-Oracle 21 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Allow Parameter to Pass on Standard ActionSummary: When standard action of 'add_provider_inventory' is selected, trying to pass parameter of an srtype to create a message scenario. Content (required):As summary …
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How can we delete enumerations values of a property using REST APIs in OFSCSummary: I want to delete some enumerations values which I have created using the REST APIs in OFSC . How can we delete it using a REST APIs Method. Is their any method …Mayank Rajak 31 views 1 comment 3 points Most recent by Renato Kermentz-Support-Oracle Field Service -
what is the maximum data size we can show in a custom property of type string, line count 9? (mb/kb)Summary: A custom property is created under activity details of a type string, GUI text element and line count of 9,the question is how much data this property can uphol…