Category 42-2
Discussion List
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REST API for Customer contact in CX ModuleSummary: Is there any REST API for Customer contact in CX module Content (required): For customer contact creation Version (include the version you are using, if applica…
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Best approach to connect Oracle CTI (using Oracle CX Cloud) & Microsoft Teams?Summary: With our company, our sales teams are divided into 2 groups...field sales & inside sales. Our Inside Sales Teams leverage the Five9 application for all of their…
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Can we upload Image in home screen based on Logged in User(Partner User)Summary: Can we upload Image in home screen based on Logged in User(Partner User) Update Content (required): Version (include the version you are using, if applicable): …
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Why do they sometimes charge the amounts in installments and other times they don't charge, is thisSummary: Why do they sometimes charge the amounts in installments and other times they don't charge, is this Content (required): When loading the amounts of the installm…
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Sub category in Lead Retire ReasonsSummary: Can we add the sub category in Lead Retire reasons Content (required): based on Retire reason , we need another field which contains list of values based on lea…
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Maximum amount of custom objects in fusionQuestion: What is maximum (hard & soft limit) amount of custom objects that can be created via the application composer in fusion?
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Webservice or rest api for participant import in incentive compensationSummary: Need webservices or rest api for importing participant in incentive compensation. Content (required): Need webservices or rest api for importing participant in …Jaeyshree Kumaran Kalpana 75 views 6 comments 2 points Most recent by Kim Vu-Support-Oracle Incentive Compensation
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Can we see change history of a new attribute added into fieldsSummary: Can we see the old change history of a new attribute added into fields in the Opportunity Change History Content (required): wanted to know if we can see the pa…
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Need Assistance to Create a User Agreement Pop Up in the First LoginSummary: I'm looking for a way to create a popup window at the first login with a user agreement, that will only be triggered after the first connection/login of the use…
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is it possible to use the API REST of opportunities to create bulk records in a single call?Summary: is it possible to insert 10 records with a single call from Opportunity API REST? Content (required): is it possible to use the API REST of opportunities to cre…
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Mobile App advanced filtersSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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How to convert a Custom Action in Classic to a Smart Action?Summary: I have custom actions that call object functions to create records and set certain field values in Classic. I need to replicate these as Smart Actions in Next G…
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Can we Attach signature to RTF BIP reportSummary: created RTF BIP report for custom object. But i need to take signature attachment from custom object and fetch dynamically to add in RTF templet Please guide is…
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Infolets option is not coming in partner admin Home PageSummary: Infolets option is not coming in partner admin Home Page Content (required): Version (include the version you are using, if applicable): Code Snippet (add any c…
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How to remove xdo from RTF reportSummary: Need to remove xdo from RTF Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support you…
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Intercompany Clients created in AR to sync up with Sales CloudSummary: Hi Team, Is there any ESS job in place that needs to be run to get the data and sync it up for opportunity usage in Sales Cloud, primarily the lists that are cr…
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How to configure Inbound Message Filter to reject Emails sent by "noreply@" except "noreply@x.com"Summary: Hello, We have a need from the business which is related with Inbound Message Filters (thru Setup and Maintenance --> Service --> Communication Channels --> Man…
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FoundationPartiesPersonService SOAP API response LastUpdateDate's date format is not consistentHi, We are using FoundationPartiesPersonService SOAP API to create person parties for customer contacts. During our testing phase, we have observed an inconsistency in t…
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How to delete a Customer Account Site using webserviceSummary: How to delete Customer Account Site using webservice Content (required): How to delete Customer Account Site using webservice Version (include the version you a…
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How to change object display name for Partner UserSummary: We are getting challenges for changing Opportunity object display name as a 'Procurement' for Partner users('ZPM_PARTNER_ADMINISTRATOR_JOB'') . When Sales cloud…
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How to setup Parallel approval for Opportunity?Summary: I want to configure a Parallel Approval process where parallel approval will push to 2 or 3 sales managers. Out of three managers any one response (approved/rej…
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What is the maximum number of allowed records in analytics report?Content (required): Receiving error in otbi analytics report "Exceeded configured maximum number of allowed input records". Both encountered in either table or pivot typ…
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How to configure Buttons at the top level on Custom Pages?Summary: We need to configure a few buttons at the header level on Custom pages that we have created using Application Composer. Custom business events are enabled on th…
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How to show Date Format like 19 July 2023 in SQLSummary: Content (required): Need to display month in date field in SQL . EX: 19 July 2023 Version (include the version you are using, if applicable): Code Snippet (add …
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To have a system prompt on Accounts and Opportunities for sales team functionSummary: Hi all, have a requirement and am seeking everyone's support on this: If a user selects the sales team function role "pursuit leader" from the LOV, can we have …
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TAB's record not copied when copying a SR after saveSummary: TAB's record doesn't seemed to be saved on the ticket. Content (required): we are facing some issues with a groovy script that has the aim of creating a new ser…
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Is there a performance implication if Workspace Periodic Refresh is run every 5mins?Summary: The records in the workspace search results does not reflect the change in real time until the periodic refresh is completed. In our case, the periodic refresh …
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How to disable contact duplicate matching configurationsSummary: How to disable contact duplicate matching configurations Content (required): We enabled the configurations for the duplicate matching configurations in contacts…arin innovation 101 views 9 comments 0 points Most recent by Sravanthi Reddivari-Support-Oracle Sales
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How can I add custom fields in the "Manage Sales Task Templates" tool?Content (required): We are currently trying to configure the automatic creation of activities (tasks), which is exhibiting unexpected behavior. This is due to a specific…
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How to add more fields under Update Contact smart action?Summary: Add more fields under Update Contacts smart action. Content (required): When we click on Smart action 'Update' , we get to see only Job title, First name, last …