Category 42-2
Discussion List
-
Enable LinkedIn for CX SalesSummary: Enabling LinkedIn for Activities Content (required): We've enabled Linkedin Sales Navigator for our users and we want to know how to enable the additional optio… -
Auto populate value on the search filterSummary: Auto populate value on the search filter Content (required): Is there a way to auto populate the field value in search filters of other Fixed choice list Field.…
-
Creation of Asset gives error : An error occurred. Contact your help desk. (FND-2)Summary: Creation of Asset gives error : An error occurred. Contact your help desk. (FND-2) Content (required): I created an asset named testasset. Later I renamed this …
-
How to Migrate Access Group Setup DataSummary: After completing the Migration Processes, CSM and FSM, the Custom Access Groups and System Access Groups Rules were not migrated across Version (include the ver…Robert de Klerk-Oracle 102 views 5 comments 0 points Most recent by User_2025-03-07-05-55-29-886 Sales
-
Custom DCL fields are not visible in analyticsSummary: We have custom DCL fields in Lead , those were not coming in standard subject area , so created custom subject area by adding all the fields and published , aft…
-
Method Of Payment in CX Sales CloudHi everybody, we are working with Fusion (CX) Sales Cloud and we are using CPQ as well. We are facing with a internal discussion as the “Billing Account” and related “Pa…
-
Unable to set "Blank" value in country fieldSummary: A country field with a LOV type appears in Contact. Every time we attempt to add a new contact, the Netherlands is selected as the default country in the countr…User_2025-03-07-05-27-23-569 33 views 1 comment 0 points Most recent by Manoj Kumar-Support-Oracle Sales
-
Problem Adding Competitor via dialog box in Digital Sales Opportunity.**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: Unable to 'Add Competitor' via dialog box in Digital Sal…Swathi.Lemati-Support-Oracle 41 views 1 comment 0 points Most recent by Swathi.Lemati-Support-Oracle Sales
-
How to translate Currency code to another languageNeed to translate SAR code so can see in the Arabic UI with the Arabic meaning in Currency list inside lead and opportunity. -
How to retrieve province's Primary and Alternative Names of CA country using SQL query?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: Customer requested to know how to retrieve province's Pr…Manoj Kumar-Support-Oracle 178 views 1 comment 0 points Most recent by Manoj Kumar-Support-Oracle Sales -
Can we add detail reports/dashboard in cx sales mobile app?Summary: When we are trying to add reports from 'visualization configuration' , we are able to select the path but with in that respective path reports are shown up. can…
-
How to check Object workflow e-mail(s) if sent successfully to the userSummary: Content (required): is there a way we can check if workflows email was sent properly to the user? it is similar to email logs that been sent to the users via ob…
-
Creating Webservice with Dynamic ParameterSummary: Dynamic parameter in webservice to apply in URL Content (required): Oracle supports dynamic parameter in webservice, however when it applies to URL hostname it …
-
Sales person user cannot edit Created appointment as added as team member to itSo how can enable sales person user to edit the appointment details when he/she added as team member in the appointment.
-
Change how opportunity revenue line amount is calculated.There are 2 custom fields: Field 1: Sale price Field 2: Tax 1 I need the result of multiplying (Field 1 * Field 2) is reflected in the Amount field of the opportunity in…Syed Misbauddin-Support-Oracle 71 views 4 comments 0 points Most recent by Syed Misbauddin-Support-Oracle Sales -
How to use Opty id in rest service to get particular opty details**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: Can we use Opty id in rest service to get particular opt…
-
How to enable Microsoft 365 Integration for another Identity provider?** This post was created as part of a How to Service request (SR) Release: 22C Summary of the question: Did the initial setup of Microsoft 365 integration with default i…Kyler Thomas-Support-Oracle 51 views 2 comments 0 points Most recent by Kyler Thomas-Support-Oracle Sales -
Has Oracle CX an option to export data to SFTP?Summary: Has Oracle CX an option to export data to SFTP?Siraj Syed -Support-Oracle 41 views 1 comment 0 points Most recent by Siraj Syed -Support-Oracle Sales
-
How can we fix this date format error on a newly created Smart Action in Workspace?Summary: We have created a new "Create Opportunity" Smart Action under "Activities" in Workspace. When clicking on the new Smart Action "Create Opportunity" a date forma… -
Industry: 2022 NAICSWhen will the 2022 NAICS group be added as a classification category?
-
Custom object DCL is not showing any data in cx sales mobile appSummary: We had created custom object DCL in Lead object, user is able to search for the data in WEB but in mobile unable to search anything when they click on DCL to se…
-
Enabling High Performance Access Group Rule Processing on Customer Production PodsSummary: Enabling High Performance Access Group Rule Processing on Customer Production Pods High-Performance Access Group Rule Processing helps improve performance by en… -
How can we enable reports in the oracle cx sales mobile application?Summary: How can we enable reports in the oracle cx sales mobile application? Thank you Content (required): Version (include the version you are using, if applicable): C…
-
How to enable Objects under the Navigator?Summary: Please confirm how to enable objects under the Navigator Menu. Version : 22C
-
How to enable audit for Industry and Parent Account Fields?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: How to enable audit for industry and parent account fiel…Umamaheswarareddy Ambati-Support-Oracle 31 views 1 comment 0 points Most recent by Umamaheswarareddy Ambati-Support-Oracle Sales
-
Incentive Compensation - Implementation Health DashboardSummary: Using this dashboard you'll be able to monitor important stats on your Incentive Compensation configuration and setup. Content (required): This dashboard allows…Chad Bryant-Oracle 516 views 7 comments 3 points Most recent by Chad Bryant-Oracle Incentive Compensation
-
Extra field values in Drop downSummary: Extra field values in Drop down Content (required): For the fixed choice list drop down can we add extra fields. For example we use to get the record name in th…
-
Custom Objects record/data cannot be seen in the Oracle Cx Sales Mobile ApplicationSummary: Custom Objects record/data cannot be seen in the Oracle Cx Sales Mobile Application. However, I can see the records in the system. What could be the reason for …
-
How to switch from the legacy work areas to the new work areas powered by Adaptive Search?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question:[Use the SR details to build a clear summary] How to swit…Umamaheswarareddy Ambati-Support-Oracle 21 views 1 comment 0 points Most recent by Umamaheswarareddy Ambati-Support-Oracle Sales
-
How to send the escalation email in Service RequestSummary: I working with SLA , and for First resoultion matrix we have given 2hrs. If within the time response is not received then we need to send the escalation email t…