Category 42-2
Discussion List
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Early Adopter Beta Access to Improve Performance Processing for Account Territory AssignmentWe are offering early adopter access to our Improve Performance Processing for Account Territory Assignment feature in Oracle CX Sales. I'm Josephine Cassidy, and I can … -
Shared Outlook Mailboxes for CX SalesSummary: Shared Outlook Mailboxes for CX Sales Content (required): We have a use case in which customer will have their own mailbox but they also have a shared mailbox w… -
How to fetch Account details using REST API by giving its Contact Point Phone number as an Input?**This post was created as part of a How to Service Request (SR) Release: 22c Summary of the question: How to fetch Account information using REST API by giving its Cont…Praveen Desetty - Support-Oracle 31 views 1 comment 0 points Most recent by Praveen Desetty - Support-Oracle Sales -
While importing Resource Quota, what value to specify in column ResourceQuotaIdSummary: I am using Import Management to import Resource Quota, but not able to ascertain what value to pass in colum ResourceQuotaId Content (required): I am using Impo…
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Is Oracle EBS Trade Management available in Oracle Cloud?Summary: Client is looking for a similar product of Oracle EBS Trade Management in Oracle Cloud which can handle promotions, rebates etc. In EBS, it is part of Oracle CR…
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Enabling High Performance Access Group Rule Processing on Customer Stage PodsHigh-Performance Access Group Rule Processing helps improve performance by enabling millions of records to be processed in minutes, not hours. It uses the high-performan…
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How to pass String datatype in WebService call URLSummary: We are using below webservice call: https:///fscmRestApi/resources/latest/installedBaseAssets/##AssetId## When this service is invoked we get an Error : "java.l…
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How can enable product details when Browse catalog inside Opportunity UIHow can enable those data as in PIM the product has already those data -
What's New: Release notification for Cloud Readiness / Sales Force Automation**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: When is the ”what's New" section from Cloud Readiness for Sales Fo…Ionel Spaloghe-Support-Oracle 41 views 2 comments 0 points Most recent by Carmen, User Assistance Oracle CX-Oracle Sales -
How to change From Address Domain for Sales and BPM Workflow Email Notification?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Please provide Email configuration setting required for Client sid…
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Groovy to capture response of getOrganization and pass party site id to mergeCustomerAccountSummary: Hi Team , having requirement to capture response of getOrganization and pass party site id to mergeCustomerAccount Content (required):if (ApprovalStatus_c == "A…
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Groovy to insert messages from Service request headerSummary: Based on an attribute value on Service request header, Would like to insert an internal note row in message tab via groovy Content (required): def srid = getAtt…
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Unable to add the Lookup values in 'Opportunity Type'Summary: Need to add values in 'Opportunity Type' from Opportunity Object, but not able to edit/add. Enabled the Lookup tool in sandbox as well. Content (required): Vers…
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SOAP UI : How to fetch value of Customer Account Site IdSummary: SOAP Merge account giving Error : The foreign key value CustAcctSiteId is invalid How to fetch value of Customer Account Site Id Content (required): Below code …
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Can I use custom Opportunity or Opportunity Revenue attributes in Territory assignment?Summary: How can we use custom Opportunity (or Opportunity Revenue) attributes as Territory assignment Dimensions? Content (required): We have 4 custom attributes in the… -
Enabling visibility criteria on the Messages under Service RequestSummary: Content (required):Requirement is to have a control on the visibility of the messages under the subtab of "Messages" in Servcie Request Object based on the logg…
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Unable to execute SOAP call for merge customer accountSummary: Content (required): Unable to execute SOAP call for merge customer account. Getting error "JBO-27014: Attribute SetId in CustomerAccountSiteEO__DefCustomizer__ …
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How to show a hidden dropdown field on click of an Action ButtonSummary: How to show a hidden dropdown field on click of an Action Button Content (required): How to show a hidden dropdown field on click of an Action Button Version (i…
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How can we send Subscription Renewal reminder to a contact rather than to the subscription creatorSummary: Content (required): Is it possible to send Subscription Renewal reminder to a contact rather than to the subscription creator Version (include the version you a…Neelesh Varma 51 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Lead Status ValuesSummary: Need to add values additionally in Lead Status Field, but it is not allowing to add a record. How can we add the values in MKL_LEAD_STATUS? Content (required): …
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How to configure IDCS for authentication of Outlook CX Add-InQuestion : Would like to use IDCS for authentication of Outlook CX Add-In. Can you provide documentation on how to do this? **This post was created as part of a How to S…Kyler Thomas-Support-Oracle 12 views 1 comment 0 points Most recent by Kyler Thomas-Support-Oracle Sales
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Getting Error: JBO-29000:java.lang.Long cannot be cast to java.lang.StringSummary: Getting Below Error while executing an object function in Installed Base Asset: Error:oracle.binding.expr.ServiceInvocationException: JBO-29000: Unexpected exce…
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CX Sales Mobile Duplication NotificationDoes CX Sales Mobile have the ability to provide the Duplication Notification similar to the desktop when an Account is created?
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Need to customize Customer Creation from Oracle Sales CloudSummary: Content (required): Hello Team, We understand that system creates a party automatically in Account receivables after we convert prospects into Customers. We wou… -
How to create a contact at customer site level using REST API callSummary: How to create a contact at customer site level using REST API call Content (required): How to create a contact at customer site level using REST API call Versio…
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Limit Products by logged userSummary: Is it possible to limit visible products on catalog based on logged user? Content (required): Hi Community. We have a requirement that each user (sales rep for …User_2025-03-07-05-49-33-039 51 views 1 comment 0 points Most recent by Lucian Vasile-Support-Oracle Sales
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Is There A Way To Connect To The Database From External Tools or Request to access a cloud database**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Is There A Way To Connect To The cloud Database From External Tool… -
How To Print Color Text In Exception Message Using Groovy ?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.07.0 Summary of the question: How To Print Color Text Using Groovy Exception Message ?…Swathi.Lemati-Support-Oracle 41 views 1 comment 0 points Most recent by Swathi.Lemati-Support-Oracle Sales
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Can we use/trigger the Email Templates from GroovySummary: We want to send the SMS from Service Request to mobile, in that we need to use the templates for message body. Can we access/use the email templates in groovy? …
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Contacts ManagementSummary: How do we group or organize or classify Account -> Contacts in an Organization with multiple line of business. Content (required): We have one line of business …