Category 42
Discussion List
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Can custom smart actions be used in mass update?Summary: We have defer options added for individual tasks whereby users can defer tasks by 1 or 2 days, but this must be done on every task which is inconvenient for tas…
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You’re Invited! Help Us Improve Our Customer Data Management and Import-Export DocumentationOracle Customer Data Management (CDM) is the best-in-class master data management suite to clean, consolidate, and enrich customer information, and create a trusted mast…
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How can we report on Opportunity competitors custom fields data?Hi All, Summary: How can we report on Opportunity competitors custom fields data? We have quite few custom fields created in Opportunity competitor Object. And we want t…Lavu Kalyan Chakravarthi 4 views 3 comments 0 points Most recent by Priscila Terazawa-Support-Oracle Sales
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Privilage to make users not to update Account address using Rest APISummary: Privilage to make users not to update Account address using Rest API We have created a custom roles by copying OOTB Sales Representative role and removed update…
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Object Reference for Sales - need documentationSummary: High-level overview documentation providing the general purpose of the standard CRM objects Content (required): The simplest way I've come up with so far is to …
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Enable Assignment Rules for Accounts "Manage Customer Center Assignment Rules"Summary: Can some one provide me documentation regarding enabling Assignment Rules for Accounts. I couldn't find the document any where. When we are trying to create the…
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How to filter accounts based on sales account type field using access group or custom predicatesSummary: How to filter accounts based on sales account type field using access group or custom predicates Content (required): Hi All, We have requirement to have differe…
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BPM Worklist data not visible to custom roleSummary: BPM Worklist data not visible to custom role Content (required): I have created a brand new custom role who should have access to only few objects in the applic…
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Fetch Display Name/Meaning of FCL when querying a resource like Get all Opportunities using REST APISummary: How to Get the Display Name/Meaning of a Fixed Choice List along with the response when querying a resource say Get all Opportunities in a single API call Conte…
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Are Custom Field Values from Custom Objects stored in PageFlowScope Variable? How can I access them?Summary: Getting Custom Objects Custom Fields Values from PageFlowScope Variable Content (required): Hello, I added an OTBI analysis to a custom object details page (Ana…
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Execute Dashboard from Opportunity Object through a LinkHi All, Summary: Execute Dashboard from Opportunity Object through a Link We have created a dashboard and all the reports in the dashboard are prompted based on the Oppo…
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CTI integration in OEC using Cisco Jabber?Summary: Content (required): We have a requirement to do CTI Integration using Cisco Jabber in the oracle engagement Cloud. can we Achieve this in OEC? if yes, please sh…
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trigger to validate if the national ID field located in contact object is not null before lead conveDears, I need your help to create a trigger in order to validate if the “national ID” field located in the contact object, is “not null” before converting any lead to op…
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CX Sales + Microsoft Teams capabilitiesSummary: Once MS Teams is integrated with Sales - How it can be put to use apart from book example below, 1. Directly from the opportunity UI, salespeople can simply cli…
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Office 365 Add-In for CX Sales on a Mac OSXSummary: I am wondering if the add-in is supported on a Mac Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code sn…
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Images in Email TemplateHi, Once the object workflow is triggered I am able to receive the email which comes up designed from Email Template in APPS Composer. Is there way to have images embedd…
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password should not be from the last 3 password used using groovy in oracle fusion sales cloudSummary: We have created a custom text field "Password" and we get the data from Mobile App through OIC. We would like incorporate a password policy where the custom fie…
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CX Sales Mobile app experience for iPadsSummary: The current Gen 3 of the mobile app looks great on smartphones. Is there a plan to have an iPad experience. Our customer would like to use the app offline with …
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Fetch Display Name/Meaning of FCL when querying a resource like Get all Opportunities using REST APISummary: How to Get the Display Name/Meaning of a Fixed Choice List along with the response when querying a resource say Get all Opportunities in a single API call Conte…
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How to unassign inactive users from leads and opportunities automaticallySummary: Once the user become 'Inactive' under User and Roles, we would need to assign user manager to existing open leads and opportunities. Currently, if user become i…
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Change "From Email Address" for Object WorkflowsSummary: We will be using Object workflows to send email to external customers and partners/agents and would like to have from email address either the owner of object r…
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Combination field UniqueHi, As per our business requirements, we have 2 fields (Ex: AccountId, ContactId) stored the other object Id values. We are inserting the records from external systems. …
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How to get related account's account owner's email from the Service Request object?Summary: We are trying to write a workflow on the Service Request object to alert the account owner when a Service Request has been created. In order to do this, we must…
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BPM object workflow always getting set to Rejected approval statusSummary: BPM object workflow always getting set to Rejected approval status Content (required): Hi All, For one of my customer requirement, we have created a BPM object …
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Learn how to navigate Oracle with these live webinarsHello! As you are going through the orientation, planning, and implementation of your Oracle products, it’s important to know how to navigate within Oracle. Our team wor…
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AI Functionality in SalesSummary: For AI Driven functionalities of Oracle CX sales, Do we need Oracle Adaptive intelligent app for CX? Is Oracle Adaptive intelligent app a license based applicat…
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New Feature: RollupsSummary: We have recently introduced a new feature in Oracle Sales: Rollups. Rollups summarize data for an attribute of a business object and its related objects. For ex…
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Why does adf.error.warn only show on save and close?Summary: Using a custom error warning, it only shows on the save and close records, not on the save action. Content (required): Using a custom error warning, it only sho…
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Merging rules for Multi Select-AddressSummary: Content (required): Hi Team, Need your help to understand merging rules for the Extension field(Multi-Select) available in Address Object. We have a case where …