Category 42
Discussion List
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How to disable any data synchronization from CX Sales to Office 365, but sync only from O365 to OSC?** This post was created as part of a How to Service request (SR) Release: 22A Summary of the question: How to disable any data synchronization from CX Sales to Office 3… -
How to run the Lead Territory Assignment process automaticallySummary: Currently when a Lead record is created we are running the Lead Territory assignment process manually. The business case scenario is when a record gets created …
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Can we delete/purge parties data?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: We have a requirement to delete parties data that are inactive in …Ionel Spaloghe-Support-Oracle 13 views 1 comment 0 points Most recent by Ionel Spaloghe-Support-Oracle Sales
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Currency in LeadsHi, How is the currency defaulted in Leads screen as few users from US Business Unit can still see GBP as default in Leads screen Thanks -
How can the budget be allocated to multiple partners?**This post was created as part of a How to Service Request (SR) Release: [11.13.21.10.0] Summary of the question: MDF Budget create layout has Type field the following …
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How to create custom data security Policy for Partner?**This post was created as part of a How to Service Request (SR) Release: [11.13.22.01.0] Summary of the question: Customer have a requirement where they want to restric…
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Multiple currencies in quotesSummary: Hi team, does any one know the follow request that the ITIS partner of the our ICONTEC client has about the sales product: they are going to implement Sales in …Diana Carolina Castellanos -Oracle 3 views 1 comment 0 points Most recent by Oana Grigorie - Support-Oracle Sales -
Securing Oracle CX Cloud IntegrationsSummary: We have some integrations in place which are using basic authentication to connect to Oracle CX Cloud (INBOUND). We have one dedicated user for these Integratio…
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How to configure Hierarchy relationship from Account to Address?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.01.0 Summary of the question: Currently customer is using customer Hierarchy to Model …
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How to sum minutes in a datetime field using Groovy?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: We are writing a groovy script and need to sum the minutes in a da…Tony Phetbourom-Support-Oracle 13 views 1 comment 0 points Most recent by Andrei Stan-Support-Oracle Sales
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Width and Height of Text BoxHi, I have created custom text box with multi-line option is there any feature to change the height and width of text box Thanks
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How to migrate custom object from one instance to another?This post was created as part of a How to Service Request (SR) Release: 11.13.21.10.0 Summary of the question: Customer questions, how to migrate the custom objects from…
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Where is the Primary flag attribute data stored for the Account Contacts**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: Requesting you to please help in identifying the BICC Data store d…Umamaheswarareddy Ambati-Support-Oracle 33 views 3 comments 0 points Most recent by Vivek Gautam Sales
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Reporting HierarchyHi, Global Sales goes to VP as this is parent org. Then the following org goes to level 16, 15, 14….till 1 as 16 levels Assume that I have created org structure as in wh…
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What is available for migrating Incentive Compensation between environments ?**This post was created as part of a How to Service Request (SR) Release: 21D Summary of the question: What is the best way to migrate entire elements (Plans, Components…
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How to inactive non-primary classifications assigned to Accounts?**This post was created as part of a How to Service Request (SR) Release: 11.13.21.10.0 Summary of the question: Business decided to inactivate the non-primary classific…Manoj Kumar-Support-Oracle 3 views 1 comment 0 points Most recent by Manoj Kumar-Support-Oracle Sales
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Webservice or rest api for participant import in incentive compensationSummary: Need webservices or rest api for importing participant in incentive compensation. Content (required): Need webservices or rest api for importing participant in …
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Is it possible to disable the object triggers when updating Account using WebServices(REST API)?Summary: When I update Account data using WebServices(REST API), the Account object trigger is fired. Is it possible to disable the object triggers when update Account u…
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Is there a way to Update the Address Effective Date in HZ_LOCATIONS through the UI?Summary: Is there a way to Update the Address Effective Date in HZ_LOCATIONS through the UI? The field is blank in many cases after reviewing data. Content (required): I…Stephen Johnson-Oracle 13 views 1 comment 0 points Most recent by Nicoleta Chiru-Support-Oracle Sales
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Sales Analytics DashboardHi, Kindly help me out where does the configuration need to be done to setup the hierarchy to be displayed in Sales Analysis Dashboard report For eg I need John in Globa…
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How to mark the phone location on Appointments on CX Sales Cloud MobileQuestion: How to mark the phone location on Appointments on CX Sales Cloud Mobile **This post was created as part of a How to Service Request (SR) Release: Cloud version…
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best way to add or substract hoursSummary: How is the best way to add or substract hours in groovy Content (required): Recently we created a script to calculate the actual date and the day before to send…
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There's possibility to perform massive test load to check CX Sales performances?Summary: Massive load for performance test Content (required): I would know if there's a framework or tool able to test on massive way CX Sales UI's in order to check on…
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Create a routine and run itSummary: Create a routine and run it Content (required): Hi, I have created a routine and would like to run it. How can I do this? Thank you. Version (include the versio…
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There's a downtime during CX Sales deployment?Summary: CX Sales Deployment Content (required): Hi all, this is just to know if CX Sales application can be access during a CX Sales deployment, specifically during CSM…
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Global Search Displaying Inactive Deleted ObjectsSummary: Oracle sales cloud shows inactive/merged contact records in global search Content (required): Oracle sales cloud shows inactive/merged records in global search.… -
Get the value of "SiteuseType" before user makes the updateSummary: Get the value of "SiteuseType" before user makes the update Content (required): I have a "BeforeUpdate" trigger wherein I am trying to validate if the user is t…
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CX Sales - turn off auto setting of close date when importing dataSummary: We are importing opportunities from another system that have estimated close dates. When we import open opportunities into CX Sales that have existing close dat…
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Lookup Type of competitorHi, I would like to create custom FCL field and need to know what is the lookup type so I can add this. Please let me know Thanks
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Win/Loss Reason fieldHi, Win/Loss reason field is available in layout but not getting displayed in the opportunity page Opportunity page