Category 440
Discussion List
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Users escalate their queries to an agent administrator within Oracle Digital AssistantHow can users escalate their queries to an agent administrator through generating any a ticket within Oracle Digital Assistant if the assistant is unable to provide a re…Rumaisa Khan 25 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant -
Which of the ODA services are not coming under SKU or free of costSummary: We want to implement Oracle digital assistant for our customer. Customer want to understand about free services provided in Oracle Digital Assistant. Content (p…Siddhesh Nisal 42 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant -
Can a Non-Manager HRBP able to access Digital Assistant to initiate HR Transactions?Summary: Can a Non-Manager HRBP able to access Digital Assistant to initiate HR Transactions? Content (please ensure you mask any confidential information): If a HRBP (w…
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How to manage lower environments as IDCS is not part of P2T clonningHello Team, This question is raised to know the best practices considered today to maintain lower environments in sync with Production enviornment. IDCS is not a part of…
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We need to enable the delivered Oracle digital assistantSummary: How we can enable the delivered Oracle Digital assistant? Content (please ensure you mask any confidential information): Version (include the version you are us…Shailesh Jain_Chhabra 33 views 2 comments 1 point Most recent by Jeff Thomas-Support-Oracle Digital Assistant
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Enable Oracle Digital Assistant for HCMSummary: Not finding Oracle Applications Cloud in Oracle Cloud Services Content (required): Hello all, We are enabling the Oracle Digital Assistant for a client, followi…
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Conversational AI Partners Bootcamp in London on 12-13 March 2024Exciting news - the doors to Pre-CloudWorld 2024 are officially open, and we want YOU to be part of this tech extravaganza! 🎊 Join us on March 12-13, 2024, at 50 Padding…Dr Surlina Yin-Oracle 43 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant -
Exporting conversations from chatbot to a text fileHi all, I'm looking for ways to export conversations from chatbot to a text file and send it via email. Are there recommendations or changes that I can make to my applic…
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A Welcoming User Experience (web channel only)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…Dr Surlina Yin-Oracle 592 views 33 comments 3 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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ODA Need a way to provide drag capability for chat widget to adjust length and heightSummary: Looking for Drag capability for ODA Web SDK Chat Widget Content (please ensure you mask any confidential information): Hi, We're looking for a way to provide dr…
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Unable to remove hyperlink in payslipHi Team, when a user asked the show my salary in the chatbot it is displaying two responses, one is salary details and the second one is to view all payslip links as sho… -
How can we verify Fusion user details when a user accesses the ODA chatbot from a thirdparty channelSummary: We have a ODA chatbot exposed to MS Teams. Now how can we authenticate the user credentials so that the user can access Fusion data ? Content (please ensure you…
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Unable to add the cloned skill in the digital assistantSummary: I have cloned the standard skill and am attempting to add it to my digital assistant. However, some of the skills are not being added to ODA and are displaying …Rumaisa Khan 15 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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How to call a VBCS page from ODA chatbotSummary: We want to call a VBCS page from ODA chatbot. The page will be a login user page. User will enter its id and password and the same should flow back to the ODA c…
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Can we change the size of the cards in the Direct Reports View intent (directReports.view.others)?Summary: Can we change the size of the cards in the Direct Reports View intent (directReports.view.others) that is seeded with the HCMv2 skill? Content (required): The c… -
ODA IssuesSummary: ODA Issues Content (please ensure you mask any confidential information): We are working on enabling ODA for ESS and MSS. While testing we found below issues. 1…
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textReceived Action property not workingSummary: Hi I am using textReceivedAction :"intent" , but its still showing the same, Required to call the intent for passed message Content (please ensure you mask any …
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ODA unable to find employee with special character in name (E.g : Christophe Verchère)Summary: Hello Team, We are implementing for more than 40 countries and some country employees have some special characters in it. When we try to fetch such employee in …
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Sound notification when a response is received (Web SDK)Hi Gurus I'm doing an ODA implementation and I'm using Oracle Digital Assistant Native Client SDK for Web Is there any option that the end user receives a sound notifica…Vladimir Cordero 32 views 2 comments 0 points Most recent by Leonardo de Barros-Oracle Digital Assistant & Mobile
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Enable sending and receiving emojis (Web SDK)Hi Gurus I'm doing an ODA implementation and I'm using Oracle Digital Assistant Native Client SDK for Web Is there any option that the end user sending emojis? Thanks in…Vladimir Cordero 12 views 1 comment 0 points Most recent by Sherif Bashar Digital Assistant & Mobile
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How to get Logged in User's emailSummary: I need to display the logged in User's email address in the chatbot output Content (please ensure you mask any confidential information): Version (include the v…
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Would like to learn HCM/fusion paired digital assistant. Could you please suggest some resourcesI have worked on standalone Oracle digital instance and would like to explore hcm/fusion paired digital assistant
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I am getting no response in the chat widget ODA.Summary: Configuration steps: Enabled the Profile. Created the needed ODA role (with ODA privilege) & added to custom employee role. Pulled latest FADIgitalAssistant in …
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Hi, any idea why some system messages don't show in the conversation logs in Analytics?Summary: The 'intent menu' (the menu that shows for a user when their utterance can apply to multiple intents) doesn't seem to get captured in conversation logs at the s… -
Oracle Digital Assistant - Transcript for conversationsSummary: Can you please let me know if transcripts are available for the conversations occurred during a session through Oracle Digital Assistant? How this functionality…Claudia Gregorio 23 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Does Image Parsing in the Expense Assistant work with Slack?Summary: When using the expense bot in Fusion, when you upload a receipt, the bot will parse details from the receipt. When uploading the same receipt to the Slack expen… -
Oracle intelligence advisor formatting issuesSummary: We have two interviews where the header in a Word document is showing correctly on the template but when the form generates it either doesn’t show at all or is …
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What are the uses of "Annotations" and "Auto-Complete Suggestions" in Skill IntentsSummary: What are the uses of "Annotations" and "Auto-Complete Suggestions" in Skill Intents Content (please ensure you mask any confidential information): Version (incl…
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how to maintain user message history in oda after page refreshhow to maintain user message history in oda after page refresh
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Example Utterances Not Working on First TrySummary: When using the Expense Skill in ODA, the Example Utterance "Upload a receipt (recommended)" does not work. This is the delivered recommended utterance for the a…