Category 440
Discussion List
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How to update Extended or Cloned version of the skills?Unable update the latest version of the skill on the extended ODA -
HcmV2 Switching Job Name to Assignment NameSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): There is a requirement to consistently display th…Dr Surlina Yin-Oracle 48 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant -
ODA integration with Service NowSummary: Service Now and ODA Content (required): I would like to know if an SR can be raised in Service Now from the Chat Window within Oracle using ODA. Version (includ… -
Teams Initiation phraseSummary: When we use ODA via MS Teams it seems to be receiving the word "Help" when first installed. How do we change that? Content (required): When we use ODA via MS Te… -
Digital Assistant User roles zip fileSummary: Hi Team, Can any one please help me where i will get the Zip file to upload the roles of the Digital Assistant/ Can any one provide me the latest zip file. Than…
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ODA SaaS vs PaaSSummary: ODA SaaS vs PaaS Content (required): Hello, Could you please let me know what kind of extension are allowed in SaaS version. for e.g. as part of extension Exten…
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How to invoke a custom URL from Oracle digital assistantHi , I am trying to open a custom URL within ODA as per user response. Is it possible to handle this on user response. Thanks Dev -
Build flow to check if resource bundle key exsistsSummary: Hello Team, We have built a skill which will provide response based on resource bundle key present and it fails into oops error when the key does not exsist. So…
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HCM V2 absence balanceSummary: Hi Team, I have posted the HCM V2 skills in Digital Assistant channel. For testing , I have logged in as an employee and try to add absence for two days. After …
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Can text appeared while hovering over the DA icon be editable?Can text appeared while hovering over the DA icon be editable? Its Show "Ask" as shown in image attached, can it be changed to any desirable name?
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Issue with Check Application Status Intent in External Candidate Experience SkillSummary: Issue with Check Application Status Intent in External Candidate Experience Skill - 'Sorry, an unexpected error occurred.' Content (required): Hello, We are exp…Courtney Mecikalski 42 views 6 comments 0 points Most recent by Courtney Mecikalski Digital Assistant -
A Welcoming User Experience (web and teams channels)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…
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ISSUE IntegrationDigital Assistant - Platorm Version 23.04 into Workplace/metaSummary: Hello We're trying to connect a Digital Assistant - Platorm Version 23.04 into the customer's Workplace by Meta user channel, through the Facebook Messenger ava…
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Changing the default date used when view Absence BalancesSummary: We would like to update the default date used by the DA when responding with Absence Balance information to also use the Last Calculation Date instead of today'…
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Setting Default Leave Accrual Date to 31st DecemberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In conversations, leave balances are often associ…Dr Surlina Yin-Oracle 33 views 0 comments 1 point Started by Dr Surlina Yin-Oracle Digital Assistant
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Worked Example: Answer IntentsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Use this guided instructions for best practices. …Dr Surlina Yin-Oracle 332 views 5 comments 4 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Can ODA be configured with any external application using APIs?Summary: Content (required): We tried the configuration of ODA with an external application using APIs. The ODA doesn't respond to the oracle questions and fetches the r…
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PATCH HCM REST api to update assignment detailsSummary: Update assignment details using oracle digital assistant Content (required): Hello, I'm trying to update assignment fields (Projected End Date) in ODA. I've gon…
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Need to understand how bot is processing ML and NLP model in the backgroundSummary: Hello Team, We want to have more information on how bot is processing data in the background. so accordingly we can create data and get efficient responses from…
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Webhook AuthenticationSummary: Content (required): Integrating Oracle Digital Assistant with a webhook portal. What kind of authentication is required to integrate ODA with Webhook and how th…
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Oracle Digital Assistant - post chat survey feedbackHi Team, Enabled Feedback component(component: "System.AgentConversation") within ODA when the live agent conversation ended with customer. Can we update the customer fe… -
ODA - step by step guideSummary: Is there any document to understand how we can start using ODA with step-by-step guide and screenshots? (New to ODA) Content (required): Version (include the ve… -
ODA Icon background color has changed after 23B upgradeDear Experts, After 23B upgrade in fusion , ODA Icon color has changed. Earlier background color was while (no color) , now it's coming Red. Pls suggest.Oracle PaaS Consultant-Oracle 43 views 3 comments 0 points Most recent by Oracle PaaS Consultant-Oracle Digital Assistant
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Hide/Disable Digital AssistantHi, Is there any possibilities to hide/disable digital assistant from Fusion application. Please suggest Thanks -
"Ask" icon not appearing properlySummary: The "Ask" icon we set up often keeps appearing in an inappropriate way. Attached screenshot of the distorted icon for reference. Sometimes it appears as expecte…Anshuman Chatterjee 33 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Disable Digital AssistantHi, I would like to know how can I disable the digital assistance from Payables Invoices dashboard page. Kindly suggest Thanks
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Hyperlink format in the Digital AssistantSummary: There is a requirement where the hyperlink shown in digital assistant needs to appear in red. Currently the hyperlink is appearing in light yellow. Is there a w…Anshuman Chatterjee 72 views 2 comments 0 points Most recent by Anshuman Chatterjee Digital Assistant
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In External Candidate Site, When i'm searching search jobs intent, Bot is not responding properly.Summary: Hi Team, In External Candidate Site, When i'm searching search jobs intent, Bot is not responding properly, It is showing me that "Sorry, there's a problem at m…
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When ever im clicking on deeplink an empty page is opening in new windowSummary: When ever im clicking on "Change Manager" deeplink , An empty page is opening in new window Content (required): Version (include the version you are using, if a…
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Seeded Skill UtterancesSummary: Managing seeded skill utterances Content (required): I am putting together a digital assistant and for the most part it is fine. I have created a couple of know…