Collections Work Area
Discussion List
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Credit Memo application Via LockboxSummary: Is it possible to apply the credit memo in the overflow (record4) using the auto lockbox BAI2 extended generic format Content (please ensure you mask any confid…Kapildev Parnapalli 11 views 1 comment 0 points Most recent by Jazmin -Oracle Receivables & Collections -
Is the Business Unit parameter to be entered mandatorily while scheduling Advanced Collections jobs?Summary: We have over 40 BUs defined in Fusion and want to actively use Advanced Collections module. The Business Unit parameter is optional in all the jobs such as: Col…
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External Collections Strategy Task Integration isn't enabled message when using RestAPISummary: I'm trying to assign a Collection strategy to a Customer via the RestAPI : fscmRestApi/resources/11.13.18.05/collectionStrategies The error response is: This se…Phil Brine 55 views 1 comment 0 points Most recent by Cesar Rodriguez Manzo-Oracle Receivables & Collections
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why is the collections strategy not changing when an older invoice is paidSummary: I am using the Account Age of Oldest Overdue Transaction data point. I have a strategy setup based on the oldest invoice outstanding which starts with a friendl…
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Is it possible to have multiple dunning letter email body?Requirement is that to have multiple dunning letter email body. Email body would be configured in "Manage Collections Preferences". But is it possible to have different …Hemanth Buccapatnam Tirumala 11 views 1 comment 0 points Most recent by Sowjanya Karri Receivables & Collections
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Collections Dashboard - Expected Amount and Expected Data table detailsSummary: Need to know the source table that holds the below marked fields - Expected Collection Amount and Expected Collection Date. Able to get the Unpaid Reason from t…
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Collection Strategies Change Strategy - History of previous strategy work itemsSummary: When a change strategy is performed it replaces the existing strategy on the delinquent transaction with the work items attached to the new strategy. How can we…
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How can you put a collection strategy on hold in Oracle fusionHello all, We have a requirement to put collection strategy on hold. We expect that once the strategy is on hold it will stop all collection activities on hold. Once hol… -
Approvals for Credit Memo DisputesSummary: Approvals for Credit Memo Disputes Content (please ensure you mask any confidential information): We need to define 2 Level Approval Groups, Approval rulesets f…Satish KT 61 views 5 comments 0 points Most recent by sreecharan.kotte-Oracle Receivables & Collections
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Do we have Collector Performance Dashboard in Oracle Fusion Financials?Summary: Is there any metric or report available to show collector performance in Oracle Fusion Financials? Content (please ensure you mask any confidential information)…Sukanta Saha-Oracle 11 views 1 comment 1 point Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Enable notes access at Customer Level in CollectionsSummary: Enable notes access at Customer Level in Collections Content (please ensure you mask any confidential information): We have one requirement to enable create/Man…Rohit Kumar Singh 142 views 4 comments 0 points Most recent by Swapnil Kashid Receivables & Collections
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How to Send Customer letter for Pre-Delinquent customers from Collection Strategy TaskSummary: How to Send Customer letter for Pre-Delinquent customers from Collection Strategy Task? Collection Strategy Task showing lists of correspondence related to dunn…Angshuman Tripathi 64 views 4 comments 1 point Most recent by Praveen Gopalakrishnan Receivables & Collections -
Credit memo is not generating, when dispute is created in collections.After creating a dispute, credit memo is not generated.Fredrick Ignatius 21 views 1 comment 0 points Most recent by Vivek Mandowara-Oracle Receivables & Collections
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How to bulk upload info on mailstop at customer site address levelSummary: Hi Experts, How to bulk upload info on mailstop at customer site address level?Pls help. Content (please ensure you mask any confidential information): Version …Aditi Agrawal2650 1 view 1 comment 0 points Most recent by Aditi Agrawal2650 Receivables & Collections
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Send Dunning Letters log says contact information is missing for customer, we require SQL queries.Summary: Send Dunning Letters log says contact information is missing for customer; we require SQL queries to create custom report to add these error detail of the custo…
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Update strategies after being in useSummary: Hi I'm supporting a high edu client, I've configured many Strategies Groups (which is Enabled and In-Use) , Now, business requires to stop strategies group task…
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No collectors display in the Manage resources workspace in collectionsSummary: There are no collectors displayed when I open the Collections icon in Oracle cloud and click on manage resources. I have run all the various jobs in order as de…