Collector
Discussion List
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Manage Collectors is showing no resultsSummary: The user has all the required roles and data access, but they are still seeing a blank page. Content (please ensure you mask any confidential information): Vers… -
You can remove only roles inherited by the current roleWe were trying to mimic the Seeded Collections Manager Role, we copied the role and created the custom role using Copy Top Role and we could see that, in the role Hierar…
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REST API to Update receivalbes specialistSummary: Hi All, Looking for ways to update receivables specialist at receipt level. Need to update receivables specialist (ar_Cash_receipts_all.resource_id) in receipts…Mohan A 11 views 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Is the Credit Analyst must be an Employee or it can be the someone elseIs the Credit Analyst must be an Employee or it can be the someone else
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Reassign collector doesn't provide any values in LOVSummary: Reassign collector doesn't provide any values in LOV Content (please ensure you mask any confidential information): We have 4 divisions for our client. So we ha…
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Assigning collectors to customers on basis of locationsSummary: Hi all, Currently, Oracle seeded functionality for the Collections module only allows collector assignment at the Business Unit (BU) level. There does not appea…
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How to assign Collection Agent to a Collection ManagerSummary: We have multiple Collection Agents and multiple Collection Managers all operating in same Business Unit. However, how to restrict which Collection Manager acces…Krishna S Tatta 71 views 5 comments 0 points Most recent by CA Nirmal Choudhary Receivables & Collections
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What are the conditions for capturing a customer in the Advanced Collections work area?Summary: If a customer has only current bucket transactions, is that customer captured in the Collections work area? 2. If a customer has only standard receipts or credi…Fredrick Ignatius 1 view 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Why second staged dunning letter didn't generate?Summary: Content (please ensure you mask any confidential information): We have defined Staged dunning configuration with Common set, checking the box for Include Curren…
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Customer Profile Web Service Is Failing With TAX_PRINTING_OPTION Is Invalid Message.Why is it that if I send this SOAP request to the same customer in the same environment it works with one user, but with another it gives this error? Customer Profile We…
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Collector REST APISummary API or spreadsheet method to create and update Collector Content (please ensure you mask any confidential information): Is there any API or spreadsheet method to…N&A Support Team 61 views 6 comments 0 points Most recent by Talla Madhuri Receivables & Collections
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How can we make the 'Description' field mandatory in Collections Activities?Summary: Hello, We have a requirement to make a field mandatory on the Collections Dashboard. In the Collections Activity section, we need to make the 'Description' fiel…
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Unable to see "Created By" for Activities in Collections"Created By" is not being populated for the Activities created for a customer in the collections dashboard. What could be the reason or fix for this issue?
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Unable to disable a collector when there are no assignmentsSummary: We are facing an issue wherein a particular collector cannot be disabled. There are no customers assigned to this collector and this collector is also not part …
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Is there a way to bulk amend the collectors attached to a customer since there are 14k+ customers.Summary: Need to upadate collectors (14k+ customers) in bulk since updating manually is tidious job. Content (please ensure you mask any confidential information): Versi…
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Configure Dunning letter to be sent to third party printer to customerHi , We have a requirement to send dunning letter to customer via both email and printed version to third party printer. How do I configure the same within Oracle fusion…
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Exclude Customers from Collections Module/DashboardSummary: Hello Team, We need certain set of customers need to be excluded from Collections module and we want to use collector groups. As collector field is mandatory at…
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How to define weight in advance collection scoring ?Need to know how we define the weight for scoring in advance collections.
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How does Execution Start time and Post Execution Wait Work in Collection Strategies?Summary: While defining the Strategy tasks in Advanced Collections, we have 2 options 1) How Long Will the Strategy Wait Until It Executes This Task 2) How Long Will the…
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Ability to settle non invoice deductions as chargebackHow can the amount be collected back for non invoice deductions ? (Claim Investigation deductions created in Channel Revenue Management ) What is the solution to collect…