Compute
Discussion List
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Reducing VM.Standard.A1.Flex OCPU to 2 and Memory to 12GBHello to you, I got an alert that my instance was stopped because of new imposed limits and I tried editing it to reduce this but got this error. API Error Instance ocid… -
Locked out of OCI Console - Removed Administrator permissions by mistakeI am completely locked out of administrative management on my Oracle Cloud tenancy (ctnxxl) due to an accidental permission removal, and I am unable to proceed with upgr…
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I am completely locked out of administrative management on my Oracle Cloud tenancyPlease, would anybody help me !!? I am completely locked out of administrative management on my Oracle Cloud tenancy (ctnxxl) due to an accidental permission removal, an…
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Instance got stopped, not starting again.Hello Oracle Team, My OCI Compute instance in Mumbai-India was disabled and cannot accept any action requests. Error message: "Instance ocid1.instance.oc1.ap-mumbai-1.an…
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VM.Standard.A1.Flex in ap-mumbai-1 stuck at ~50 Mbps public internet despite 4 Gbps advertisedHello, I am seeing an apparent public internet throughput cap on my OCI compute instance and would appreciate help confirming whether this is an OCI-side limit or issue.…
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Clarification on Running an Ownership-Verified Vulnerability Assessment Platform on OCI ComputeHello OCI Community, I am a Computer Science student at Bennett University, India, and the developer of ONUS, an open-source AI-assisted Vulnerability Assessment and Pen…
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Boot Volume resized to 200 GB but guest OS still detects a 50 GB diskHello, I resized my Oracle Cloud Boot Volume from 50GB to 200GB. The Oracle Console and OCI CLI both report the Boot Volume as 200GB, but the guest OS (Ubuntu 22.04) sti…
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Cannot restore boot volume backup from disabled Always Free instanceSummary/Content Hello Oracle Team, I have an Oracle Cloud Always Free tenancy in the Mumbai region. My compute instance became disabled after my tenancy was converted to…
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Free Tier to Pay As You Go upgrade stuck "in progress" for 7 daysHello, I requested an upgrade from Free Tier to Pay As You Go on Monday, July 6th (morning). Seven days later the console still shows "Your upgrade is in progress. You w…
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Free Tier Account Locked - Invalid Username or Password after successful resetSummary: My Free Tier account is locked. I can reset the password via email, but login fails with "Invalid username or password" and the myservices console returns a DNS…
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VM.Standard.A1.Flex instance disabled after Free Trial expired - Unable to recover dataHello, I am using an Oracle Cloud Always Free account. My Oracle Cloud Free Trial expired on July 18, 2026. Immediately after the Free Trial ended, my VM.Standard.A1.Fle…
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Appeal to re-enable disabled free tier instance for OS reinstallationSummary: Appeal to re-enable disabled free tier instance for OS reinstallation Content (please ensure you mask any confidential information): Hello OCI Security Team,My …
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My OCI Compute instance was disabledSummary: My OCI Compute instance in UK South (London), uk-london-1, was disabled and cannot accept any action requests. The console says to contact customer support to r…
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Not able to see my Ampere Resource After Free Trail EndsSummary: Hi, My Ampere resource which was created in free trial first got stopped and now deleted after 1 day of trial end. I didn't even got time to download my data. C…
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Always Free E2 Micro quota became 0 after OCI incident COMPUTE-4C; existing instances stuck stoppedSummary: After OCI Compute incident COMPUTE-4C ref 5b8ef695, my two existing Always Free VM.Standard.E2.1.Micro instances in US West (Phoenix) are stuck stopped and cann…
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Free Tier instance disabled after security incident - request for review and re-enableSummary: Free Tier instance disabled after a security incident. The issue has been remediated, but one stopped instance cannot be started because OCI says it is disabled… -
I want desktop users to be able to reboot, stop and delete their current desktopSummary: I have a group of users who for whatever reason are running processes that freeze their linux desktops. On the Secure Desktop launch console I would like them t… -
Password recovery exhaustedSummary: My account is fine, the machines are working, but I can't access the OCI portal, and the password recovery emails aren't arriving. I contacted support via live …
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PAYG upgrade pending for over two weeks – tenancy still shows Free TierSummary: I upgraded my Oracle Cloud account from Free Tier to Pay As You Go on 11 June 2026. The payment method was added successfully and no errors were shown during th…
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Instance still disabled after account upgraded to Pay As You Go — need manual reenableMy Always Free compute instance (region: eu-madrid-3 / Spain Central, Madrid 3) was disabled by Oracle after my trial credits ran out around late April, showing: "Instan…
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Free Tier Account Locked - Invalid credentials after password reset, need urgent helpHello Oracle Community and Moderators, I am a Free Tier OCI user and my account has been locked. I am unable to login to the OCI Console and need urgent help as I have i…
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Free Tier Account Locked-Unable to sign in after password reset (Invalid credentials)Summary: Hello,I am a Free Tier user and recently reset my password via the official email link, but I am still completely unable to log in. The system constantly throws…
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Instance stuck in STARTING state and unable to stopMy compute instance has been stuck in the STARTING state for an extended period. I am unable to stop, reboot, reset or terminate. This started after an attempted shape r…
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Unable to create VM.Standard.A1.Flex – Service limit exceeded but usage shows zeroHello, I am using an Oracle Cloud Free Tier account and I am trying to create a VM.Standard.A1.Flex instance, but the creation fails with the following error: The follow…
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Do the new reduced Ampere A1 free tier limits apply to existing users?According to this page, Ampere A1 free tier limits have been cut in half, to 1,500 OCPU hours and 9,000 GB hours per month. Could someone tell me whether, as an existing…
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OCI A1 Flex Instance Boots but Network Access Lost, Unable to RecoverSummary: The instance was functioning normally until I performed cleanup of unused desktop packages (Ubuntu Desktop/GNOME) to reclaim memory. After rebooting, the instan…
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Oracle Cloud Free Tier account stucks in password resetHello, I am the sole administrator of the tenancy pietricello (Identity domain: Default, Username: pietro@epki.it , contact mail: pietro@mivs.it). My compute instances a…
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Master Admin account locked in password reset loop - Error: [object Object] / Policy RestrictionSummary: Master Admin account locked in a mandatory password reset loop (Tenancy: danibelini) Content (please ensure you mask any confidential information): Hi everyone,…
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OCI Always Free instances SSH port 22 connects then closes before banner/key exchangeSummary: I need help with an OCI Always Free Compute SSH access issue. Multiple Ubuntu instances in us-phoenix-1 show the same behavior: TCP port 22 is reachable, but th…
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Free Tier signup blocked after email correction (Incident #260523-000782)Hello, I attempted to create an Oracle Cloud Free Tier account but my email was accidentally truncated (.co instead of .com), which caused the first attempt to fail. Aft…