Configuration
Discussion List
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Regarding HR help desk requests SLA'sSummary: Hi team, Can you please suggest me how to configure SLA's based on Category in HR Help Desk Content (please ensure you mask any confidential information): Versi… -
26C Update overrides all approval rules created in Redwood Transaction ConsoleSummary: After 26C update, we see that all the approval rules we notice that all the approval rules we configured for certain processes are missing or overridden to defa…Jithendra-Oracle 207 views 9 comments 0 points Most recent by Jithendra-Oracle Human Capital Management -
Service connection issue in visual builder studioHello everyone, We're facing a problem in creating a service connection in visual builder studio to connect to a custom object in FA. The error is as follows, 'Make sure…
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Oracle Fusion HCM – Approval Delegation Not Working for Employee Resignation ApprovalSummary: Content (please ensure you mask any confidential information): Hello Experts, We are facing an issue with approval delegation for the Resignation Approval workf… -
Accrual date selected must be during an active enrollment period for terminated employeeSummary: Accrual date selected must be during an active enrollment period for terminated employee Content (please ensure you mask any confidential information): Hi All, … -
Maintenance Organization not appearing in the List of Values in Internal Help Desk RequestSummary: Maintenance Organization not appearing in the List of Values in Internal Help Desk Request when creating work order Content (please ensure you mask any confiden… -
How do you definitively identify whether a Fusion role is seeded or custom?Summary: We are reviewing Fusion Security roles and are trying to establish a definitive method for identifying whether a role is: Oracle Seeded / Predefined Customer-ge…Priyabrata 38 views 2 comments 0 points Most recent by Abhishek Premchandra Payroll and Global Payroll Interface (GPI)
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Change the end time for halfday leave submissionSummary: Hi, Our employee for one legislation wanted to apply for halfday leave with 9AM to 1PM start and end time. The absence duration is showing 0.5 days however the …
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Recruitment Agency Document Upload and Document Records ManagementDear Team, Business Requirement The client engages external recruitment agencies to source and submit candidates. As part of the recruitment and preboarding process, the…Dileep Reddy Vattimi 18 views 0 comments 0 points Started by Dileep Reddy Vattimi Human Capital Management
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How can I be notified when a customer replies to a message?Summary: Hi, Employee posts a message → assigned HR Help Desk agent receives a Bell notification → recipient/message controlled from Notification Preferences. I followed…
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Has anyone experienced the 'SVC-5295539' when using the 'Update Queue' smart action for a case?Kia ora. We're currently in development phase of implementing case management (under HR Help Desk) in our organisation, which included enabling some delivered Smart Acti… -
How to close HR Helpdesk Service Requests in bulkSummary: How to close HR Helpdesk Service Requests in bulk Content (please ensure you mask any confidential information): Hi All, Greetings! We have the requirement to d…
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Is there a documentation for Path and Class Name of ESS jobs under Job Sets?Is there a documentation that lists the required Path and Class Name of ESS jobs that can be configured under Manage Job Definitions and Manage Job Sets? Our objective i… -
Moving an hours-based accrual plan to days from next leave year (reimplementation)Summary: Reimplementation to daily absence plan Content (please ensure you mask any confidential information): We’re looking to move our annual leave from an hours-based… -
Can we add conditional logic within SmartText?Hi all, Is it possible to add conditional logic within SmartText? We'd like to display different logos depending on the queue of the request. For example: If Queue = X t…
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Keep next activity in Pending after Complete instead of auto En route in FFSRequirement: Keep next activity in Pending after Completion of Current actvity instead of auto En route in Fusion Field Service We have En Route Support turned on in Bus…
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How to send approvals to all members of an AoR but only one of them is required to approve itSummary: I want to send transaction approvals to all members of an AoR but I only require one member to approve the transaction Content (please ensure you mask any confi…Nick Patrick 114 views 3 comments 0 points Most recent by Sreenivasa Subramaniam Workforce Management
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Use Different Payment Source for different payroll runsSummary: Use Different Payment Source for different payroll runs so each payroll run can be paid from a different bank account. Content (please ensure you mask any confi…Mohamed7 31 views 2 comments 0 points Most recent by Mohamed7 Payroll and Global Payroll Interface (GPI)
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Business Unit LOV on Worker Creation Transactions - Ability to Exclude Specific Business UnitsWe are investigating the source and filtering logic of the Business Unit LOV displayed on worker creation transactions, including: Add a Contingent Worker Hire an Employ… -
Returned from maternity and Retro SMP costing is incorrectWhen Maternity End date is Changed, the retro is re-calculating all the run results again and retro costing as a new entry again. employee has returned form Maternity an…Srujanya Dodda 31 views 1 comment 0 points Most recent by Chai-Oracle Payroll and Global Payroll Interface (GPI)
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I keep getting an error when testing SNCP where LEL not reached or 26 weeks serviceSummary: During testing of Stat Neonatal Pay/Leave I have a new hire who has less than 26 weeks and not reached the LEL. I have run as a quick pay , added the Admission …DebsE 31 views 1 comment 0 points Most recent by Chai-Oracle Payroll and Global Payroll Interface (GPI)
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For a multi day absence applied ,absence hours is showing as 0 for a particular day in advanced modeThere is a calendar event setup for December 24th 2026, when an employee is applying a multi day absence (PTO absence - Generic absence pattern) in advanced mode , the a…Swastik B 36 views 1 comment 0 points Most recent by Malay Srivastav a Fusion Applications Administration
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Shift Limits define via Shift Properties not working in Oracle Fusion Time and LaborSummary: We have requirement to use third party clocks which will send IN and Out time to timecard. I'm using webclock currently to test Shift properties like Grace Peri…
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Privilege is there but not showing under RoleSummary: Dear Expert, We can't find this privilege outside the role, and it also doesn't appear when we search for which roles contain this privilege. The privilege is a…
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Resource Hierarchy of team and Visual Icons of Team members in Dispatch Console Resource TreeSummary: Hello, We have a business requirement from our client related to the Resource Tree in Oracle Fusion Field Service Dispatch Console. The client would like dispat…
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Unable to see Contract data for terminated assignmentsSummary: Under the Employment Page when we select a line of a terminated Work Relationships we have the message " "You can do this action for active or suspended assignm… -
Show Invoices panel on Account not working for Sales Representative (works for Sales Administrator)Summary: Hi all, We implemented “Show Account Invoices to the Sales Team” following this doc: https://docs.oracle.com/en/cloud/saas/sales/fadsi/show-account-invoices-to-… -
Global Transfer – Used Casual Leave Balance Not Deducted from Previous EmployerWe have identified an issue with leave balance deduction after an employee is globally transferred from one employer to another. When an employee is globally transferred…Deepthi H Jagannath 24 views 1 comment 0 points Most recent by B S Rafatullah-Oracle Human Capital Management