Customer
Discussion List
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How can I update Send dunning letters check massively in the accounts profile ?How can I update Send dunning letters check massively in the accounts profile in the customers?Cristian Gonzalez S 41 views 5 comments 0 points Most recent by Jiten Jataniya Receivables & Collections -
We are trying to obtain a Audit report which captures audit for customer bank account changes.Summary:We are trying to obtain a Audit report which captures audit for customer bank account changes. The business need is to capture the following details for audit: I…
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Customer Site LimitWhat is the limit on the number of customer sites that can be created in Receivables? Currently, one of our customers has 4757 sites in the system, and users have report…Gracie Martin-Oracle 11 views 2 comments 0 points Most recent by AARE AJAYKUMAR Receivables & Collections -
Customer Profile Web Service Is Failing With TAX_PRINTING_OPTION Is Invalid Message.Why is it that if I send this SOAP request to the same customer in the same environment it works with one user, but with another it gives this error? Customer Profile We…
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Ship to site is picked for a different account address setShip to sites are one-to-one mapped with account address set and is linked with Business Unit. In case of multiple Business Unit, ship to site of one account address set…Koushik Gupta 91 views 4 comments 0 points Most recent by Sai Venkata-Vigilant Receivables & Collections
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REST API to create Customer Ship-Tos?Summary: Can you please share if there are any CREATE API for Customer Ship-to. I got the GET API details but looked for CREATE. If so, can you please share sample paylo…SIVASANKARAN GOPALAN 1 view 0 comments 0 points Started by SIVASANKARAN GOPALAN Receivables & Collections
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How do I create a custom role to create and manage customers if I don't have AR licenses?Summary: How do I create a custom role to create and manage customers if I don't have AR licenses? Content (please ensure you mask any confidential information): Our cli… -
User Access Report (v2) API has only POST command available currentlySummary: One of our clients has requested the GET command for the user access report. Could you please let us know the expected timeline for its availability? Content (p…Swathi Gutta-Oracle 31 views 3 comments 4 points Most recent by Swathi Gutta-Oracle Reporting & Analytics for Sales
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How to use FBDI Upload Customers for adding dunning purposeSummary: We want to use the Oracle Dunning Process however there does not seem to be an easy way to update customer data so that 1) We can update a bill to site (the pri…
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JP Morgan's integration: How to link a customer to a bank accountSummary: JP Morgan's integration: How to link a customer to a bank account Content (please ensure you mask any confidential information): We are currently using JPMorgan…
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fbdi "CustomerImport" for adding sites to an existing customerWe need to use the FBDI to add some sites to an existing customer, how can we use the CustomerImport for that requirement?
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How to suppress credit memo for print email but Invoices should be allowed?Summary: Content (please ensure you mask any confidential information): We need an ability where Credit memo should be suppressed/restricted for print email to the custo…
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Scheduled Proceses for Dunning LettersI am currently setting up dunning in our development environment. I have been able to complete the configuration and I am able to send dunning letters. I just have one q…Georgina Catchpowle 21 views 3 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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After 25A, customers whose profile is set to XML invoice delivery method are not searchableSince 25A, we can’t search for customers in the From/To Customer fields of custom ESS jobs, even though we use the same CustomerAccountVO and CustomerVVO LOVs as the see…
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Issue to Fetch Customer Details Based Upon Customer Site DFF Using SOAPI am unable to filter Customer Account Based Upon Customer Account Site DFF using Soap API. Can you please help to Find the All the customer Account Based Upon Customer …
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Is it possible to delete responsibility from customer contact on account level using FBDI?Summary: We have around 500 customer accounts that we need to delete the responsibility "Statements" since we don't require these to receive statements, is it possible t…Kevinegas 21 views 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Customer Account TypeWhen creating a customer, the account type lov under account information has just internal and external. Can this lov be updated? if yes, how can i do the update?Mariam Umar 1 view 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Is there a way to suppress or change link in automated email for Reset Password out of OCI?Summary: Customers are created in Oracle Fusion ERP by our Customer Service Team. They set a flag on the record to allow them to use the Customer Portal/Dashboard. The C…
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Generate Audit reportsSummary: We need confirmation from Oracle on two points to address the audit related questions, 1.We are testing the audit reports after updating email id/phone in the c…Snemali 21 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to add the bank account that's already been created and linked to a customer? I can only see itSummary: Can't find the external bank account that i have created in the payment instruments section in Manage customers page . But I can see it's linked when i try to a…
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AR Refunds - Help and GuidanceSummary AR Refunds - How can these be easily processed in AR/AP?Content Hi We are about to start issuing refunds from AR, sending the invoice through to AP to be paid in…