Journeys
Discussion List
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alerts composer return nullSummary: Hi, I'm using some tags in the alert composer but the message returns Null, how do I know which tag to use? need tags to return department, assignment number, m… -
Sequence Task issueSummary: Hi experts, we are trying to configure a Journey with three tasks in sequence specified for each person. So if Person A doesn't complete the task (Access compen…
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Make Attachments Required Not WorkingSummary: We have the Performer set to "Yes" for the Display Setting "Make attachments required", yet the Done button still appears and can be clicked without the perform… -
To display entire bank name under payment methods of ESSSummary:To display entire bank name under payment methods of ESS in responsive UX Content (please ensure you mask any confidential information): Currently the bank name … -
Getting an error for the Onboarding report task?Summary: Getting an error for the Onboarding report task? Content (please ensure you mask any confidential information): Getting an error for the Onboarding report task?…
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Native Electronic Signature Hide Signature Details When See DocumentSummary: We are configuring electronic signatures and transfers to documents of records. After the employee types in their name and email and clicks See Document, is the… -
Contingent worker not receiving bell notificationSummary: Contingent worker is not receiving the bell notification. Although when checked from BPM worklist they are able to see the notification. Is there any missing se…
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Configurable Form - Default Segment ValuesSummary: When defining a segment for a configurable form on a Journey task. I am using a table validated valueset for a list of employees which works fine. However, when…
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Contextual Journey ErrorSummary: Getting an error in Contextual journeys Content (please ensure you mask any confidential information): Hi Team, I have created Contextaul Journey in Employee Go…
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Are we able to automatically update the AOR on a journey?Summary: Are we able to automatically update the AOR on a journey? Content (please ensure you mask any confidential information): The employee filling the role of our He…
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What is the determinant of 'My Journeys'?Summary: I am seeking some additional information regarding the configuration of Journeys. It is our observation that unless manually assigned, any journeys configured b… -
Trigger a journey for Health & Safety IncidentSummary Trigger a journey for Health & Safety IncidentContent Hi- I tried to follow the 21c whats new on how to trigger the journey for an incident reported in Health & …
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Application Task not showing in Checklist TemplatesImported checklist templates from lower environment to PROD. When editing Checklist Templates, the previously setup application task is not showing and is not part of LO…
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Is it possible to add Remarks/comment when you are re-opening the journey??Is it possible to include remarks or comments when reopening a Journey task and have a notification sent to the Employee, indicating the reason for the task's reopening. -
Custom notification for Task Assigned for Performer is not triggeringWe created a custom notification to be sent to the performer when a task is assigned. The seeded notification is triggering instead of the custom notification (image box…
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Is there a way to remove someone's access to a Journey that they were assigned because of AOR?Summary: Hi, My client is using Journeys for position creation/personnel actions. The journey is assigned to a person and then routes to different tasks where the Perfor…
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Access Personal Details via Journey OnlySummary: Currently we will be asking our pending workers to complete items in Personal Details page. However we do not want them to directly go to Personal Details in Qu…
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created Nudge plan missing while trying to run 'process hcm nudges'Summary: Configured a nudge plan for journey (leaver checklist) When trying to run 'process hcm nudges', nudge plan not showing up in the LOV. Any idea what could be the…
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How to assign multiple Journeys without using direct reportsSummary: I am trying to assign Journeys by Organization but person selection is *Required, we do not use direct reports so there is no 'top' person to select. Our securi…
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When an employee clicks on Journeys, they do not have the Explore tab. How do we enable this?Summary: Employees are unable to see the "Explore" tab under Me>Journeys Content (please ensure you mask any confidential information): Version (include the version you …
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How checklist first task data will appear to the second task performer only for current employee?Summary: Hello Team, Requirement:- We have created one checklist with two tasks (the category is the Enterprise Onboarding step). For the first task, we have added a tas…
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Error with a link in task notificationHi, we have a problem when the user clicks on the link in the activity notification. When the user clicks on this link it is mistakenly sent to the homepage and not to t…
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Unable to assign checklist or journey to anyoneSummary: We have an issue where we are unable to assign checklist or journey to any employee. When we navigate to allocate checklist page on Person Management , ADD butt…
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Can we get a Application task transaction status if that is initiated via Journey Task?Summary: I need to create a report that displays all journeys and their associated tasks, including the status of each task, particularly indicating if any tasks that ar…
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Contact Us section showing irrlevant AOR assignementsSummary: We have a journey with no inclusion of AOR both on the assignee and owner side. Not a single task in this checklist includes an AOR component. Why are certain e… -
I need to create a new notification in alert composer exclusive for a task, is it possible?Summary: Hi team I need to create a new notification in alert composer exclusive for a task, is it possible? If so, how to create it, I didn't find filters to place the …
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Task Assigned Combined Notification is missing 1 task out of 21 tasks.Summary: Hello Experts, Need your guidance: Task Assigned Combined Notification is missing 1 task. Journey has 21 tasks for Managers. Only 20 tasks are coming on the not…