Oracle Best Practice
Discussion List
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How To Determine The Assigned Territory of an OpportunitySummary How To Determine The Assigned Territory of an OpportunityContent Hi, How do you determine the assigned territory of an opportunity? Thanks, EdUser_2025-07-18-06-07-44-367 27 views 1 comment 0 points Most recent by Rupak Chowdhury-Oracle Sales -
How to retrieve child object values using SOAP service through groovy?Content Hi Team, I am trying to retrieve a value from contract child object using SOAP service in servicerequest object.Below is the format I have used to give parameter… -
Feature Friday: Advanced ForecastingContent See how Sales Planning Cloud enables advanced forecasting using data sourced from ERP actuals plus CRM pipeline data to trangulate the most realistic forecast th…Michelle Brusyo-Oracle 20 views 0 comments 1 point Most recent by Michelle Brusyo-Oracle Incentive Compensation -
How to update Sales Stage in OSC depending on the status in CPQ?Summary How do I update Sales Stage in OSC depending on the status in CPQ?Content Hi Everyone! We want to update the sales stage in Oracle Sales Cloud when the status in…
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How To Check Job Role Code Without Access To Security ConsoleSummary How To Check Job Role Code Without Access To Security ConsoleContent We're using SSO in logging in to OSC and we don't have access to the security console to che…
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Fusion SaaS password policySummary support 'disallow passwords used in the last X times'Content Hi, Cross-post this question here in case anyone has experience to share - OOTB, 'Disallow last pass… -
Set text field value to null once it becomes hiddenContent Hi all, We have a logic where the text field (Source_Category_Description_c ) becomes visible only if specific value (Other_Value) is selected from the dropdown … -
Feature Friday: Microsoft 365 Email IntegrationContent Eliminate the time reps spend switching between applications and the CRM. Without leaving their Microsoft 365 email application, reps can use the Oracle Sales pl…
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How To Import Sales Products From PIM Data HubSummary How To Import Sales Products From PIM Data HubContent Hi, Is there a documentation on how to use 'Import Sales Products From PIM Data Hub' job in Oracle Sales Cl…User_2025-07-18-06-07-44-367 49 views 3 comments 0 points Most recent by User_2025-07-18-06-07-44-367 Sales
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How To Redirect An Infolet To The Landing PageSummary How To Redirect An Infolet To The Landing PageContent Hi, Is it possible to redirect an infolet to the Opportunity Landing Page? If yes, is it also possible to k…
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Returning null value while calling GET restAPI through groovyContent Hi Team, I want to consume a rest API (GET method) through groovy script. For that I have registered the below API in webservices section and invoking through gr…
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How To Assign Custom Infolets to Custom Job RolesSummary How To Assign Custom Infolets to Custom Job RolesContent Hi, I have created a custom job role and I understand that not all OOTB infolets will appear for that cu…User_2025-07-18-06-07-44-367 33 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Sales
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Make the SR's Priority with the incoming email addressContent Hi Team, We have multiple incoming email address like domain1@sample.com , domain2@sample.com and if any customer dropping an email to domain1@sample.com an SR w…
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What are some OOTB infolets that are useful for Sales Managers and Sales Directors?Summary What are some OOTB infolets that are useful for Sales Managers and Sales Directors?Content I'm designing a dashboard and I'm trying to decide which infolets are …User_2025-07-18-06-07-44-367 33 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Sales
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When Implementing, Do the Right Thing!Summary A list of the features that you must use to get the best out of your implementation. Content At Oracle, we continually strive to deliver the enhancements that yo… -
TCA Billing Account & Account Site OS/OSR SupportSummary Is it supported?Content Hi All, I posted the question on ERP forum and I'd like to verify the same in this forum. In TCA web service (/crmService/CustomerAccount…
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OEC (Sales) and Contact Address ValidationSummary Does Oracle Cloud (ERP) Sales utilize Vertex Updates if you are licensed for themContent I am taking a stab at asking this question. Does entering Contacts in Sa… -
Is there any profile option to set Account Owner as Territory OwnerSummary Is there any profile option to set Account Owner as Territory OwnerContent Can anyone please let us know, Is there any profile option / OOTB setting that sets Ac…
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ESS jobcall from OICS getting erroredSummary failing to call ess job from OICSContent HI All, Im trying to submit one ess job request from OICS, below are the error and payload. can someone help me. Error: …
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RESCHEDULED:- Sales – CX B2B Service 20D-21A Updates, 20 October 2020, 8 a.m PT - Submit QuestionsContent Due to unforeseen issues, this topic has been rescheduled. An announcement with the new date will follow shortly. Apologies on the inconvenience.Mary Correnti-Oracle 36 views 2 comments 4 points Most recent by Sona Srinivasan-Oracle Fusion Service -
Sales campaign email reaching to spam folderSummary Email from sales campaign not delivering real time and delivered to spam folderContent Hi All, When i'm submitted the sales campaign from application, the eamil …
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Best practice to create a custom roleContent Hi, I had 2 queues as Q1, Q2 and I want to add one button in the SR details page layout which should be visible only for Q2. For that I have created a new role w…
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How to store Opportunity record in service requests sub-tab ?Content Hi Team, I am having a button as "Create opportunity" which will create a record into opportunity object and a subtab as "Opportunities" in service request layou…
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Sales – CX Sales 20D-21A Updates for CDM and Platform, 22 October 2020, 8 a.m PT - Submit QuestionsContent Submit your questions for the Sales – CX Sales 20D-21A Updates for CDM and Platform session to have them answered during the live event. Post your questions by p…
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Return link in OBIEE DashboardSummary We want to have a link that will return from the dashboard to the main view in Analytics Tile.Content We want to have a link that will return from the dashboard …
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Is it possible to by pass territory based visibilty using groovySummary Need option to select customer from other territory in opportunityContent Hi All, We have an senario where sales user need to create opportunity for customer in …
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Sales – CX Sales 20D-21A Updates for SFA and PRM, 21 October 2020, 8 a.m PT - Submit QuestionsContent Submit your questions for the Sales – CX Sales 20D-21A Updates for SFA and PRM session to have them answered during the live event. Post your questions by postin…
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Action Plan AutomationContent Dears, I need to start the action plan automatically after I click Save And Continue in the service request.. how can I do this? Version 20C (11.13.20.07.0) -
FSM migration for pods with multiple language packsSummary how to migrate?Content Hi, For the pods which have multiple languages installed, how do we migrate setups? For example, I have English, Indian, Japanese installe…
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Session Topic?Summary What would you like to learn more about?Content We are currently planning the rest of our CX Sales sessions for the rest of the year. What topics would you like …