Order Management
Discussion List
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Manual action required status is not triggering Fulfillment status business eventSummary: Manual action required status is not triggering Fulfillment business event, however all needed status are triggerring the business event like Scheduled, Picked,…Mohamed Khairy Hamdy 1 view 0 comments 0 points Most recent by Mohamed Khairy Hamdy Order Management -
AI Agent - Security Tab Unable to add a role in Order ManagementSummary: Hi, In AI Agent Studio, after copying an existing template (Return Order AI Agent) - under Order Management - while entering the details of Security tab, i am u… -
Order Management Redwood enabled but navigates back to classic on some ordersWe have enabled Redwood for Order Management and are able to see orders in the new landing page. Sometimes when clicking the order number hyperlink, the navigation takes… -
Query on DOO_PAYMENTS and DOO_PAYMENTS_EFF_BSummary: Hi All, We would like to know how these 2 tables DOO_PAYMENTS and DOO_PAYMENTS_EFF_B, is there any page in applications which inserts data into these tables ple… -
Flat shipping charge on sales orderSummary: Version: 25B (11.13.25.04.0) Hi, My company need to have flat shipping charge for each sales order and selected customer. I had follow the custom EFF in this do… -
Unable to add flat shipping charges on sales order (Oracle Fusion Cloud)Hi Team, (Oracle Fusion Cloud ) I am trying to apply flat shipping charges on a Sales Order, but the system is not allowing me to add or configure them. I have checked t… -
Copied AI Agent and provided the roles but still not visibleSummary: Hi, Under Order Management, I have copied an AI Agent (Return Order) and created a custom role and attached it. Custom Role: Manage SCM AI Agents Role Custom Ad…Sudhirganti 74 views 5 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle Order Management -
Clarification on Where to Enter Internal Notes and Comments for AR Fields PopulationSummary: Where, in the Sales Order (SO) interface, we should enter the Internal Notes and Comments so that these fields are correctly populated in the Accounts Receivabl… -
Can we get the sys date on the credit memo is generated for the RMA order.Summary: For the RMA credit memos where the Transaction Date on the credit memo is always derived from the original sales invoice date, instead of the RMA creation date … -
Example orchestration pause rule based on SO line EFF being NULL / not NULLHi, Can anybody provide the exact Pause and Release rule for a custom pause process based on a SO Line Flexfield (EFF) being populated? The business requirement is to pa… -
How to delete attachments in sales orders via backendSummary: Hi there, For GDPR reasons, we need to delete the file attached to sales orders via backend. Are there REST APIs that do this job? Thanks Fabio Content (please … -
Financial Orchestration is missing for some of the sales ordersSummary: Financial Orchestration is missing for some of the sales orders. The orchestration process number is available for the sales order and status is closed. Content… -
Reduce Inventory When a Sales Order Doesn't Require Picking or Shipping featureSummary: Reduce Inventory When a Sales Order Doesn't Require Picking or Shipping feature Content (please ensure you mask any confidential information): Using the "Reduce… -
Switch to Fulfillment View in RedwoodSummary: Is there a planned release for the same functionality of Switch to Fulfillment View/Fulfillment View for Order Management Redwood page? Thank you. Content (plea… -
Can we release hold on sales order using groovy scriptCan we release hold on sales order using groovy script. Can we schedule a groovy script to run on daily/weekly basis. If you have any references for the same. Could you … -
Are Refresh order button and Recover Order Available in Redwood?Summary: In classic UI we have a refresh button to update order lines progressing and recover order when we are in fulfillment view. How do we enable these for Order Man… -
While submitting the SO with the Sales Agreement reference "manual price adjustment," an issue ariseSummary: While submitting the sales order referencing "manual price adjustment" in the agreement, an issue arises. Content (please ensure you mask any confidential infor…Deepak Raj Chandrasekaran 1 view 4 comments 0 points Most recent by Deepak Raj Chandrasekaran Order Management -
Skip Billing - Do Not Ship for Customer-provided InventorySummary: We need a way to include items on invoice at a query cost, but not shipped. Content (please ensure you mask any confidential information): Our customers sometim… -
Create order ship-to address in redwood - search by site nameSummary: Currently the create order in redwood UI has a ship to address that has a search capability for address line 1 or site number. How to add search capability by s… -
Pause Rule based on User Item Type of the Item - FLine.itemTypeCodeSummary: While defining pause rule what does this attribute 'FLine.itemTypeCode' represents? is it user item type of the item? When I check in the table DOO_FULFILL_LINE… -
Facing an error while Importing Sales OrderSummary: I am creating sales order through FDBI tempelate. The Load Interface data is successful every time but import Sales order is failing and showing error. Please h… -
How to get Sales Order Return Quantity against the Sales OrderSummary: How to get the Return Sales Order Quantity against a sales order using sql. Content (please ensure you mask any confidential information): Version (include the … -
API to create a sales order revision without making any changes to the existing orderSummary: We are looking for API to create sales order revision without making any changes to the existing order. Content (please ensure you mask any confidential informa… -
Can EFF on the order header or order line be updated without creating any revision fusing API/FBDI?Summary: The current project has many integrations which updates Seeded attributes/Header EFFs/Lines EFFs . Our team is observing the weird pattern where the EFF values … -
Hi all, how to create an EFF in Order Management on the basis of order Type.Summary: We have a requirement to create an EFF in Order Management on the basis of Order Type. We need some EFF fields to be populated and make it mandatory for a speci… -
Sales Order not Fulfill PartiallySummary: Hi I have to create new item and add the on hand quantity, this is the item quantity 10 EA: In the same day, I create only 1 sales order with the quantity 20 EA… -
Sales Order shipped for past due date (Order date < Actual Ship date)Summary: Customer order was created on 12th Dec 2025 via EDI 850, and the pick plan was sent to the 3PL through EDI 940. We subsequently received the shipment confirmati… -
Ability to default currency on sales order according to the currency defined in the Customer MasterWe have a requirement where we need to default currency on the Sales Order as per the ones defined on the Customer Master.
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Is it possible to default currency on Sales Order based on Bill to Customer Country?Summary: Is it possible to default the currency on Sales Order based on the location of the Bill to Customer? Content (required): Currently the currency gets defaulted b… -
How are shipping methods/transit times defaulted during Sales Order Scheduling?Summary How are shipping methods/transit times defaulted during Sales Order Scheduling?Content How are shipping methods/transit times defaulted during Sales Order Schedu…