Policy Modelling
Discussion List
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Cursor disappearing in Policy Modeling and B2C Service consoleSince late August 2026, several developers in our organization have been having issues with the mouse cursor disappearing in Policy Modeling and also the B2C Service .NE…Andrew! 34 views 1 comment 0 points Most recent by Brad Tuckett-Oracle Intelligent Advisor for B2C Service -
OPA-ERR-001: Error setting attachments in project - Upload was not confirmed by file serviceSummary: Hi Everyone, I am encountering the following error when submitting a form with attachments: OPA-ERR-001: Error setting attachments in project - Upload was not c…susmitha samala 69 views 1 comment 0 points Most recent by Laura Rizea-Support-Oracle Intelligent Advisor for B2C Service
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How to use Audit Report feature of Oracle Intelligent Advisor(OIA).Summary: Content (please ensure you mask any confidential information):We are working on an Oracle Intelligent Advisor (OIA) Policy Model, version 12.2.38.The policy mod…Meghana Nashte 74 views 1 comment 0 points Most recent by Laura Rizea-Support-Oracle Intelligent Advisor for B2C Service
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Automating OPM interviews upgrade process - questionsSummary: how to automate the "Data Refresh" (or fetch hubModel.xml file) via API & upload project to hub via command line? Content (required): Hello! Our OIA is connecte…BrunoQuevedo 236 views 12 comments 0 points Most recent by Fiona Guy-Oracle Intelligent Advisor for B2C Service
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Is there a way to run a customization when a user navigates away from a certain screen?Summary: We have an OIA customization that we want to run when a user navigates away from a certain screen. We've added a custom property ("screen") to the relevant scre…Andrew! 93 views 4 comments 0 points Most recent by Andrew Barry-Oracle Intelligent Advisor for B2C Service
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Hub Flow: rules need helpwe are trying to convert rules from OPM to the OIA Hub Flow Rules. current OPM rules is: in OPM "the other student" is no need to define. how this will be setup in the F…
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How to add custom button in policy modelling OPAPlease provide detailed steps or relevant documentation on how to implement a custom button in Oracle Policy Modeling using a JavaScript extension. This should include i…
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Getting 401 Unauthorised Deployment in OIA interviewsI have created a interview in policy modelling and deployed successfully to Oracle intelligent Advisor Hub. While launching the interview getting error as "401 unauthori…Dara Nagasai 77 views 1 comment 0 points Most recent by Laura Rizea-Support-Oracle Intelligent Advisor for B2C Service -
Export Interview Data on a weekly/monthly basis from Intelligent AdvisorSummary: ability to manually/schedule export questions asked and input answered from all production interview sessions. Content (please ensure you mask any confidential …Shirley.Q.Motiv 83 views 1 comment 0 points Most recent by Davin Fifield-Oracle Intelligent Advisor for B2C Service
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Extend/Disable session timeoutSummary: Is it possible to extend session timeout on IA web interviews? Content (please ensure you mask any confidential information): We have an interview embedded on a…Bishnu P 95 views 1 comment 0 points Most recent by Steve Garvert-Support-Oracle Intelligent Advisor for B2C Service
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Update incident created by anonymous userSummary: Is it possible to update an incident which was created on submit of the interview in the previous stage? Content (required): I have an interview to created new …
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we have to implement standalone opa for our customer but we are not able to fetch the attributesSummary: we have to implement standalone opa for our customer but we are not able to fetch the attributes like personID , personNumber, employeeNumber . We suspect the i…Ravish Kumar Singh 73 views 2 comments 0 points Most recent by Ravish Kumar Singh Intelligent Advisor for B2C Service
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Display the logged in user's information via mapped fieldsSummary: I am looking to give the functionality to end users to update some fields attached to the asset. I want to display the asset that the logged in user has and pro…Patrick Duhaime 43 views 1 comment 0 points Most recent by Steve Garvert-Support-Oracle Intelligent Advisor for B2C Service -
Screen is no longer relevant but is still showing up, why?Summary: Content (required): I have a screen that is set to show if relevant otherwise never. When it is relevant it shows up and the user can use it as expected. If the…User_2025-10-31-01-08-51-703 53 views 3 comments 0 points Most recent by Davin Fifield-Oracle Intelligent Advisor for B2C Service
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Can OIA dynamically show either Next or Submit button on a screen?Summary: Can OIA dynamically show either Next or Submit button on a screen? Content (required): We have a requirement to show either the Next or Submit button on various…
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What is the recommended resolution for images used in input controls?Content (required): What is the recommended resolution for images used for input controls created from Value lists? Is there a recommended or optimal pixels x pixels siz…User_2025-10-31-01-08-51-703 46 views 3 comments 0 points Most recent by User_2025-10-31-01-08-51-703 Intelligent Advisor for B2C Service