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Extend/Disable session timeout

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in Intelligent Advisor for B2C Service 1 comment

Summary:

Is it possible to extend session timeout on IA web interviews?

Content (please ensure you mask any confidential information):

We have an interview embedded on a DIV in external webpage. The interview session expires after 30 minutes and a message is displayed on the form/interview. Since the interview is only a small section of the webpage, users don't interact with it immediately so the 30 session timeout is not enough. We would like to either extend the timeout or disabled the timeout at all.

As per this documentation, it appears the timeout period of 30 minutes cannot be changed :(

Version (include the version you are using, if applicable):

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