Redwood
Discussion List
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Recurring Reminder Notifications Not Triggered for Tickets Remaining in 'X' Status on ISR ObjectSummary: The system is not sending email notifications at two-day intervals while the ticket remains in status 'X'. Created two custom fields: Captures the date and time… -
Oracle Touchpoints-Can HR Representatives access touchpoints?Oracle Touchpoints is reserved for managers and employees and for a team based interactive experience. Can it include HR representatives in a supervisory role over manag…
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Redwood Item Search - Blank Screen when clicking on itemWe are still using Classic UI screens, but have implemented Redwood Item Search. We have many users that have a "Reviewer" license type, that when trying to click on the… -
How to Show or Hide Recommendation Cards on the Service Request Details PageSummary This article guides you through the steps to show or hide specific recommendation cards—such as Action Plan, Interview, Similar SR, and Knowledge—on the Service … -
Oracle Maintenance Cloud – Classic UI availability and Redwood transition timeline after 27BFollowing our Service Request SR 4-0003801974, Oracle Support suggested opening this discussion to obtain clarification from the Oracle Maintenance product team regardin…
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Interview Rescheduled Notification is going only to the candidateSummary: Interview Rescheduled Notification is going only to the candidate Content (please ensure you mask any confidential information): Hi All, Greetings! This issue i…Parag Hiremath 24 views 0 comments 0 points Started by Parag Hiremath Recruiting, Opportunity Marketplace -
26B Goal Center redwood page not opening and throwing errorSummary: The Performance Goals are set to employees through Mass assignment process. But unable to open the 'Goal Center' for employees to check if the goal plan and goa…
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Position Incumbents Validation not working after 25CWe have enabled most Redwood profile options. Position Incumbents validation is no longer being triggered after applying 25C quarterly update. We should be getting messa…
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Display Worker Type in Connections - Org ChartSummary: We aim to display the 'Worker Type' on the worker information tile in the Org Chart on the Connections page. However, this currently doesn't appear to be achiev… -
Redwood Shipment Line Details Lot LOV to show on-hand quantitySummary: Redwood Shipment Line Details Lot LOV to show on-hand quantity as per Classic Content (please ensure you mask any confidential information): Is it possible to a…
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Defaulting the value on Template added FieldSummary: In Opportunity we have a field 'Currency Code'. The LOV's of this field comes from a Task where the rates of the currencies are uploaded. It's Value is defaulti…
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How to create complex Purchase order as outcome of Sourcing event where outcome is only POSummary: How to create complex Purchase order as outcome of Sourcing event where outcome is only Purchase Order Content (please ensure you mask any confidential informat…
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Employee Help Desk Self-Service Assistant – Prompt/Response and SR Action CustomizationWe are currently implementing the Employee Help Desk Self-Service Assistant (AI Agent) for Oracle Help Desk and have completed the initial setup/configuration. We have a… -
HR Help Desk Infolets Showing Inconsistent DataHi Community, We are observing a data inconsistency in the HR Help Desk Infolets for the following two tiles: Team HRHD Request Work Time My HRHD Request Work Time As sh…
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Message Types & Sub-Types for Agent ResponseSummary: Hi experts, We currently have a Groovy script which changes the status of the Help Desk Request to 'Waiting' when an agent sends a response. This is working wel…
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Lead Create Workflow sends separate emails to Resource Team members instead of single emailSummary: Hi All, We have configured a lead create object workflow with create trigger to send an email to Owner and Resource Team members. When the workflow is triggered…
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Supplier details page not loading when opened from new Redwood Supplier Search PageSummary: Supplier details page not loading when opened from Redwood Supplier Search Page i.e. Suppliers (New) for User having Supplier Manager Role Step1: Click on Suppl…
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goal center not visible in development roleHi everyone, we are encountering an issue with a development role. The role in question should be able to see the "Goal Center" task but should only be able to edit and …Annaclaudia De Nicolò 43 views 1 comment 0 points Most recent by Mohammed Khair Performance Management -
The change for the worker didn't succeed because the Manage Contracts transaction is pending.Summary: We are getting the below error on the contract info section while trying to create/edit an offer on Redwood page: The change for the worker didn't succeed becau…Tanya Sinha 48 views 1 comment 0 points Most recent by Mohammed Khair Recruiting, Opportunity Marketplace
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Is the Private Goal checkbox hidden by default in Redwood?Summary: Hi Peers, We are implementing Goal Management. The Private Goal checkbox used to be available by default on the goal creation page. Has this changed recently? W…
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Asset Component Uninstallation During Work Order Execution in Redwood My Maintenance WorkHi Team, We have a requirement to perform a Major Component Replacement (Change-Out) through Work Order execution in Redwood My Maintenance Work, where the existing dama…
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Do Talent Rating Outcomes loaded on Talent Profile auto-populate in TR meetings / N-Box?Hi all, I need a clarification on the interaction between Talent Rating Outcomes on the Talent Profile and Talent Review meetings (N‑Box outcomes) We loaded Performance/… -
How to enable the redwood for purchase requisitions?Summary: I want to know what the steps to enable the redwood for self service requistions i update the profile option: (ORA_POR_RCO_REDWOOD_ENABLE) But nothing is effect…
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How to restrict Participant's Feedback from employee's viewSummary: Hello Experts, Employee completes Self Evaluation Manager seeks Participant's feedback (Matrix Manager) Participant submits the feedback Manager completes the e… -
CancelSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Can you migrate Organizational Calendars and their corresponding rules?I have built some calendars and their corresponding rules through the Organizational Calendar Events page (Redwood page) and I am looking to migrate them to a Test Envir…
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After the 26C upgrade, the Review Period dropdown on the Evaluate Performance page is blank for ManaSummary:Hi, we are experiencing an issue after the 26C upgrade where the Review Period filter on the Evaluate Performance page opens as a blank/white dropdown with no Re…
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Saved Search not working in redwood UISummary: Saved search not working in redwood UI Post P2T . Do we need to run any ESS job to enable this feature? Content (please ensure you mask any confidential informa…NaveenBellam 59 views 2 comments 0 points Most recent by MD MERAJUDDIN Supply Chain Planning and Collaboration
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Employment Info Page Displaying Blank — No Data LoadingSummary: Issue: When an employee logs in and navigates to the Employment Info page, the page is completely blank. No data is displayed or loaded. Request:Has anyone expe…