Sales
Discussion List
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KNEX AI Assist WebinarSummary: KNEXAI Assist helps organizations turn AI from a big idea into something that actually works. In this webinar, we’ll walk through a practical, hands-on approach…Silvia romero-Oracle 21 views 0 comments 0 points Most recent by Silvia romero-Oracle AI for Fusion Applications -
CRM Interactions Message ContentSummary: Very excited to see the enhancement to the CRM - CRM Interactions Real Time subject area in the 26A update. I can now see the subject and message content in OTB…Amanda McAfee 11 views 7 comments 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales -
How can I audit who edited a customer contact in CX SalesSummary: How can I audit who edited a customer contact in CX Sales. Is there any report or data model that can be used to get the information of customer contacts that h…Lola Kassim 61 views 17 comments 0 points Most recent by Ashish_Sahoo_Trinet26624 Applications Security
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Redwood privilege required to view Assets in Oracle Fusion CXSummary: In the Classic version, within the Account Details page, we are able to view the Installed Base (IB) Assets, including access to the Asset Details page. However…Sashank Tummala 1 view 0 comments 0 points Most recent by Sashank Tummala AI for Fusion Applications -
ActivityTypeCode of Type Attribute is not found in SyncOperationsSummary: Error 'ActivityTypeCode of Type Attribute is not found in SyncOperations' being encountered in Redwood Outlook Addin when creating follow-up Task. Content (plea… -
How to Change Sub-view Sort Order for Account-Contact Object?Hi Team, I’m trying to modify the subview sort order for the Account-Contact object (child object of Account). This subview appears on the Account Details page. I have a… -
Why does the contact owner field unavailable in CRM-OTBI?Hello, I need a report that requires contact details that were not associated to any accounts. I am using the Sales - CRM Contacts Subject Area. However, all I can get i…Ivony Ann Paula Salango 1 view 2 comments 0 points Most recent by Ivony Ann Paula Salango Reporting & Analytics for Sales -
How to stop the creation of new Service Request, when email is sent to closed SRSummary: When an SR is closed and a user sends an email in reply to that closed SR, a new Service Request is created, which needs to be prevented Content (please ensure …Sashank Tummala 11 views 0 comments 0 points Most recent by Sashank Tummala AI for Fusion Applications -
Enabling Sales Analyzer AI Agent on Sales DashboardHi I working on Enabling Sales Analyzer AI agent on Sales Dashboard. For the same, I followed the documentation https://docs.oracle.com/en/cloud/saas/readiness/sales/25c… -
Problem with see result in Sales ForecastWe have followed the configuration guide in the documentation for Forecast. The processes have been programmed correctly and we also have routines for forecast categorie…Guillermo Chavez 12 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales -
Why ODA Helpdesk skill 25.10 OTB Consider Title and Description as single flow?Summary: Why ODA Helpdesk skill 25.10 OTB Consider Title and Description as single flow? Updating same value in the title and Description and Backend Content (please ens… -
AI Agent Search Objects tool - Some fields are not retrieved from ContactHi I am using the OOTB Search Objects Tool for retrieving contact details. I tried to retrieve the field 'SalesBuyingRoleCode'. Even though I specified the field, it is … -
Need to extract the serviceAgreementId/serviceContractId from a Dynamic APINeed to extract the serviceAgreementId/serviceContractId from a Dynamic API Response when accessing service connection/Usage tab from Person And Premise Search DrilldownAkash Sri 41 views 6 comments 0 points Most recent by Mahmoud Elkomy-Support-Oracle Customer Experience for Utilities - CX4U -
Need to automatically trigger the OAC Report (Certificate of Analysis) upon Ship ConfirmationHello Everyone, There is a business need to automatically trigger the OAC Report (Certificate of Analysis) upon Ship Confirmation. Navigation Path for Ship Confirmation:…Tauqeer Farhan 1 view 1 comment 0 points Most recent by Chaitanya KM Reporting & Analytics for Sales -
Searching on HZ_ORGANIZATION_PROFILES_Hi all we need to create a report, to run weekly, that searches for Accounts/Organizations on which a specific field changed in the last week. Any idea how to avoid a FU… -
Fusion Apps - License ConsumptionSummary Trying to understand how license consumption per user worksContent Hi Community, Can anyone explain how license consumption works in Fusion Applications. IS the …User_2025-01-30-20-23-15-920 473 views 28 comments 3 points Most recent by raban Applications Security -
Unable to Use Dynamic URL with EL Bindings in Action and Links (Application Composer)We are trying to implement a dynamic BI Publisher report URL in a Sales Opportunity page. The goal is to pass parameters dynamically using EL expressions (e.g., #{bindin…KirolosMagdy 31 views 3 comments 0 points Most recent by Junaid Niazi Reporting & Analytics for Sales -
how to check if the Oracle fusion instance has been upgraded to IAMSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
SSO Domain Migration – Username updates for all usersSummary: Hi Team, Can you please suggest best practices for migrating all existing Fusion CRM users to a new domain, following the demerger of company ABC and the setup … -
CX製品: 新リリース情報日本語版公開(26A)CX Cloud製品のリリース毎の新機能を紹介するWhat's Newという文書を日本語に翻訳して日本語ドキュメントのページで公開しています。 日本語版の最新は現在、下記の製品について日本…shinji.mizusawa-Oracle 2 views 0 comments 0 points Most recent by shinji.mizusawa-Oracle 日本語Oracle CXフォーラム -
Fusion SalesおよびFusion ServiceのRedwood UX移行タイムラインのお知らせ2025年11月17日付けの下記Globalのカスタマ・コネクトにて、Fusion SalesおよびFusion ServiceについてClassic UI(現行UI)の廃止と既存のお客様へのRedwood UXへの移行タイムライン…shinji.mizusawa-Oracle 91 views 0 comments 0 points Most recent by shinji.mizusawa-Oracle 日本語Oracle CXフォーラム -
ORACLE Licencing privileges > licences documentation incompleteI have a list of roles and the privileges contained within each. for Licencing costings, all I now need is to map each privilege to its associated licence cost , but all… -
Link Action in the Analytics ReportSummary: The Link Action is not returning the correct result. The URL is not working as expected in the defined parameters. The URL below is directing to another page as… -
Rel 13.20B User Adoption – Object Activity and Resource System UsageContent User Adoption metrics help CRM stakeholders continuously measure the success of their CRM implementation. Using these metrics, CRM business leaders can obtain cr…Sudharshanan K B-Oracle 1.4K views 25 comments 21 points Most recent by Pavan Kumar Thummalapalli Reporting & Analytics for Sales -
Pull Contacts in the Contacts Report using Account Manager and Regional Manager criteria.Summary: What is missing or incorrect in below queries or approach we are trying to use. Criteria: As an Account Manager when I launch the Contact Report, I would see My…Myles S. 74 views 3 comments 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales