Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Criteria Summary in Workflows
...or not in workflows, rather.
Through an unpleasant experience when we tried to go live, we were made aware that a scheduled workflow which is triggered off of a saved search completely ignores any criteria listed in the Criteria Summary section on the saved search. So this means that the saved search will work correctly, and then the workflow will execute on those records, and also any other records that violate the terms in the criteria summary section, but not the main criteria section, of the search.
This is listed as Enhancement # 210956
Further, WFs themselves cannot drill down to the sub records (so I can't look at anything on, for example, the item record for items on a given SO, the way I can in a saved search).
0