Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
Categorize Sales Orders by Quantity on Order
I'm trying to build a workflow that helps our warehouse categorize their orders by size. Amount is an available filter on the print pick tickets screen, but quantity committed is not.
Ideally, I want to have the following happen:
On submit of sales order, if total quantity committed < 4 units, then assign custom field x value.
If > 3 units and less than 10 units, then assign custom field y value.
...and so on.
I cannot get this to work. I have been duplicating a workflow that I had help designing, but to no avail. I have heard that workflows do not work at the line item level and you need a search to define the criteria here to make the change - but can't get that to work either. I'm fumbling around here trying to figure out how to make this work. I would prefer not to open a support case every time I run into a little trouble...the help center has not yet been useful..