Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Sourcing an Item Field from a Custom Record Type
Hello
We have certain handling surcharges that we build directly into our pricing, and we'd like to automate these instead of having to upload them manually each time we create items or revise our handling pricing.
To automate this, we've created a custom record type ("Handling - Domestic" and "Handling - International"), and each of those custom records has a Weight and a surcharge price.
I'd like to build a workflow that will look at the item's weight, and then pull the surcharge for the nearest weight into a custom item record field. I think this will use a Case statement to do, but I'm not totally sure how to connect the item weight field to the custom record weight field. I'm going to keep working on this, but can someone help me out and point me in the right direction? Thanks.