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Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Hubcase for NetSuite: generate revenue, improve CSAT and productivity, free, no risk
If you are a NetSuite solution providers, channel reseller, or support partner, the following may be something happening today:
BEFORE (manual) - A client of yours has recorded a support case (#1) in its own NetSuite instance, then decided to get help from you via phone or email, you create a support case (#2) in your own NetSuite instance. Support cases #1, #2 are related only humanly by emails, phone calls and sticky notes, and the process often leads to rounds of duplication, confusion and frustration. Additionally, you may need to call/email NetSuite itself for help, and NetSuite creates a support case (#3) of its own...
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