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Customer Satisfaction Survey Automation for NetSuite

edited Dec 13, 2019 10:50PM in General

Hi Everyone,

Our Customer Satisfaction Survey for NetSuite greatly reduces the time and cost associated with soliciting, compiling, and tracking customer feedback by providing an automated survey module within NetSuite. This proprietary SuiteApp automatically distributes customized survey forms and invitations based on a user-defined schedule. The Customer Satisfaction Survey for NetSuite also protects against data-entry errors, prevents miscommunication with customers, and provides real-time satisfaction reports to your Sales and Support personnel.

Key Features:

• Customizable Survey Forms- Each customer survey and survey invitation can be easily tailored to meet your exact requirements.
• Personalized Survey Links- Eliminate the need for your customers to enter personal information through a standardized link that pre-populates all relevant customer, contact, and support case information.

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