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A test and feedback of "new" support

edited Dec 4, 2019 2:09PM in General 4 comments

As I mentioned in two other posts recently, after I called support yesterday, I have been humbled and enlightened to the "new" support.

So, NS UG, I must say that NS support, being led by James Dantow, has stepped up to the plate.  In several previous posts, the User group has also stepped up and provided NS with extensive feedback to their revised processes.  We did it for help, we did it for overall perceptions and experiences.  This is very valuable to NS, as objective feedback is the #1 way to judge if their new processes are working.

So, I propose this.  Anyone with an open support case, online or otherwise, or even a little bug that has been pestering them but not enough to want to waste hours on the phone trying to fix- Lets all test this new support-

~angela

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