Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Closed Duplicate Issue should attach me to the real Issue
I've called in to identify several issues in the past only to get a Issue Closed- Duplicate email sent a couple of days later.
Can we be attached to the REAL issue when the issue support created from us is closed due to being a duplicate. It is a hassle to call back and ask for this to be done. I think it should go without saying that if support didn't find the real issue to begin with that we would still want our case attached to the real issue so we get the notifications.
Will someone at NetSuite look into this? Thanks.
0