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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Proactive Approach for All Your Solution Optimization Needs
| Maximizing the Value of Your NetSuite Investment |
| Oracle NetSuite has created a single offering to meet all your support and ongoing sustainment and optimization needs across all products. As the next step in your support continuum, Advanced Customer Support (ACS) is available to any Premium Support customer. This managed service takes a proactive approach in keeping your solution at optimal level, mitigating risks and increasing ROI as your business continues to scale. In addition to the Premium support offerings, ACS includes solution administration, solution configuration, SuiteCloud development, education passes, release guidance and testing, performance assessment and guidance, and advisement on your platform and environment architecture. With ACS, you receive a named customer success manager and a named solution team that understands your business and solution environment, and provides proactive guidance and preventative services. And as part of our full breadth of advanced support offerings, ACS also provides retail customers with expertise in growing your online business and delivering engaging experiences to your shoppers. |
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.