Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Confirmation page not showing up
We recently switched over to Mont Blanc and the order process works fine behind the scenes but the final order placement button does not take the user to the confirmation page. Instead it just sits on a blank page with a spinning wheel cursor until you click a link. I looked at the Execution Log and all of the errors are related to things not being present in the old SSP applications that we are no longer using like ShopFlow SSP and Checkout SSP. I checked those errors on this forum and it seems that they don't really mean anything.
0