Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Customers Unable to Use Saved Cards in Reference Checkout
Has anyone else encountered this problem? We are accepting and running cards in the cart fine, but anyone attempting to use a previously saved card gets stuck in a loop of choosing the card then bouncing back to the select payment screen.
Just noticed this today. We upgraded to 2018.1 on Friday the 11th.
0