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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Shipping Oversized items?
UPS makes over-sized items jump up to something like 75 lbs even if it is only a 10 lb shipment. We have a unique situation on a number of our items.
Lets say "Item X" is very bulk, but light at only 10 lbs.
Here is the problem.
We enter Item X into NetSuite like this...
Item X, weight = 10 Lbs.
BUT our supplier ships them in 1,2 or 3 unit boxes. When they ship ONE, it is not over-sized and it does ship as 10 lbs and NetSuite calculates a fairly accurate shipping price. When they ship TWO (which are always packed together in one box), the real weight is 20 lbs, but it must ship as 75 lbs because it is now in a "over-sized 1" box. When they ship THREE (which are always packed together in one box), the real weight is 30lbs, but it still ships as 75 lbs because it is "over-sized 1".