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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
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• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Clearing out declined cc orders
We have 3 transactions that had the credit card declined. The orders had shipped prior to running the card. Customers have been contacted and no reply. These are small amounts, so I am not overly concerned about collecting on these debts.
Since they were declined they still show up in "Sales Orders to Bill".
What is the best way to clear them out. I would like to save the info so if we ever hear from these customers again we may be able to collect at that time.
Is there a way to convert these to an invoice just to get them out of the way?
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