Discussions
Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Workflow for subscription renewals
I'm looking for best practices/workflows regarding our subscription renewals. Based on what I write here, does anyone concur that best practice and efficiency is to create these renewal orders as opportunities - in advance for the reps? What are my non-manual options to create these opportunities?
Or might you suggest a completely different direction?
WHO WE ARE
[LIST=1]
[*]We have 13 sales reps, each of which "owns" companies.
[*]Our data model is heavily based on parent-child customers.
[*]Each individually named subscriber is a subcustomer (Indvidual-type Customer or ITC) of the parent/firm (Company-type Customer or CTC).
[/LIST]
WHAT
[LIST=1]
[*]I created a search that identifies the 500-2000 items expiring each month (one campaign per month).