Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Sorting Customers
Hello
I have a problem.
When we perform a mail-merge (send via email), it won't let us send more than 4,000 emails at a time. Our database is considerably larger than that. We sort our database by state to create smaller groups and to offer slightly differing prices (to alleviate FREE freight!) based on the state they are in.
This all works fine until a customer sends wine to another state other than the one they live in. This then puts them into more than one 'state group' and they receive the mail out twice. 3 times for 3 different state addresses, etc.
0