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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
web orders when customer has credit on file
I will issue a credit on account (in-store credit) with a customer, on purchases returned that had originally been charged to a credit card.
When same customer returns to web site and places new order, how can customer claim their credit balance.
I've been forced to voiding web site sales order, retyping order as invoice and then a posting payment to customers account. by this time I no longer have the CVVC code off the credit card.
And if customer has used a debit card, the total of the new order has been reserved out of their cash, which for some customers makes them think I have charged their account and did not give them credit.
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