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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
NetSuite launches new wholesale distributions solution in Japan in January 2026!
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
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NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
Applying Credit to COD customer's order
Hi Angela or someone else with a solution,
We're new to NetSuite - haven't gone live yet - but we have uncovered a problem during our testing. Customer (terms - due on receipt) has a credit. They purchase something to be shipped to them COD via UPS, so we create an invoice. We are too busy to check every customer for credit before we ship. The invoice says they owe us!
Our implementation person says that if the customer has a credit, we have to create an invoice before fulfilling the order and apply the credit to it. It isn't practical for us to know who has credit and remember to do this. We have the Small Business version and don't have gift certificates. Please share your work-around with us.
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