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Question on setting up users

edited Dec 6, 2019 2:40PM in General 6 comments

When we purchased Netsuite, it came with "5 Employee self-service users".  We purchased an additional 7 "General Access Users".  What is the difference in these two user types? 

Also I noticed that if I give a user two roles, it creates two seperate user accounts.  Does that actually count for two users, or is it still one?  It would be nice to setup a user for all roles for testing purposes, but I would hate to be charged for 20 users at the end of the month.

Thanks for any help!

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