Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Pop Quiz You only have until November 7, 2025, 2:00PM ET to comment your answers and earn rewards! Click here for more details.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
From Email Addresses in Netsuite
There are several places we've found (so far) for entering a from email address used when we send email out of Netsuite. Company Preferences, User Preferences and Support Preferences.
When we set up email addresses in these fields, I presume we also need to set these up in our regular email system and have them forwarded or redirected to Netsuite? Is that correct? And, is the email address we use for all these purposes the same - the cases email address?
And, finally, we have a choice in our email system whether we forward an email or re-direct an email. The difference being the from email address. With a re-direct the sending from email address is preserved. What do you do - forward or re-direct?
0