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Trying to use Phone Call records but they are too limited
I have a need to track phone calls, not schedule, just record when a user has made a call.
We will sometimes attempt to contact a person 3-4 times in one day, it looks like Phone Call records only record the DATE of the call, but not the time??
I tried customized the sublist view on a record that has phone call records. I added the StartTime field to the results and it displays the DATE but in the UI for a phone call record the starttime field is used to block off time.
Is there some trick to make phone calls display the time of day the call was made?
Steve Klett | Senior Developer
NetValue Technology
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