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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
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• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Proper way to handle item that never shipped on orginal fulfillment
What is the best way to handle shipping of items that for one reason or another did not get shipped with the orginal order, but were marked as fulfilled.
For example:
A customer orders 2 widgets. The fulfillment is processed for 2 widgets. The warehouse person doesn't look at the qty, and only pulls and ships 1 item. A week later the customer calls and says they only received one widget, not two. What is the best way to ship this item to the customer?
Do we just record a note in NetSuite and print the label in NetSuite? Or is there a way to properly adjust the original fulfillment and create another fulfillment with a new UPS integrated shipping label?
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