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Issuing a customer refund by check
So a customer cut two checks to pay for an invoice, check #1 was $1650 and check #2 was $1650 so the total they sent was $3300. Only problem was the invoice was for $3200 (not $3300) so I sent them a check as a refund for the invoice. Now I've got a problem where their balance is saying -$100.
I tried adding a misc item as $100 to the invoice (and noting that it was an error) but that then gave me with a overall balance of $0, but a current balance of $100 and a 1-30 day balance of -$100. What is the best way to handle this? I just want their balance (current and 1-30 days) to say $0.00.
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