Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Seperate Customer "Hold" & "Credit Limit"
Hi,
Is there a way to separate
1. put customer hold "on, off, auto" function, 2. change customer credit limit function?
We have 3 bookkeepers who can change the customer's hold from "on" to "auto" when they receive the payment. But I don't want them to change customer's "credit limit". Some sales people tried to ask them to change the credit limit even I have warned them do not change it a lots of times.
It seems these two functions are linked together. Is there any way to separate them?
Also is there a way to hide the credit hold "off", only leave "on" and "auto" there? I have an old A/R person here (older than 60). He always change the "on" to "off" instead of "auto" leave no credit control to the customer. I have to check what he changes every day. "Off" seems to be an opposite word to "On" instead of "Auto".