Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
NetSuite launches new wholesale distributions solution in Japan in January 2026!

NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.

Register Now
We'd love to hear your thoughts on the Latest updates in the NetSuite Support Community (UI/UX edition) – December 2025. Your feedback is important to us—please let us know what you think or any suggestions you may have in the comments!

Seperate Customer "Hold" & "Credit Limit"

edited Dec 6, 2019 2:39PM in General 2 comments

Hi,
Is there a way to separate
1. put customer hold "on, off, auto" function, 2. change customer credit limit function?
We have 3 bookkeepers who can change the customer's hold from "on" to "auto" when they receive the payment. But I don't want them to change customer's "credit limit". Some sales people tried to ask them to change the credit limit even I have warned them do not change it a lots of times.
It seems these two functions are linked together. Is there any way to separate them?
Also is there a way to hide the credit hold "off", only leave "on" and "auto" there? I have an old A/R person here (older than 60). He always change the "on" to "off" instead of "auto" leave no credit control to the customer. I have to check what he changes every day. "Off" seems to be an opposite word to "On" instead of "Auto".

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders