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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Nonprofits, sales orders, and receivables
We are a non-profit organization, and for the most part we don't sell things. We use cash sales (for the most part) for donations, and we use sales orders to record pledges to give. For example, people pledge to sponsor a specific child in a program in a community in Africa, and we create a sales order to track that pledge. However, these are not receivables, and cannot appear on our books as receivables (a basic accounting requirement for us). They are not enforceable obligations to pay as they would be in a normal commercial exchange.
When we originally set up Netsuite (we've been live since June) we set up Netsuite to avoid any GL impact from sales orders. We create the sales orders to track the pledges, but we don't bill them or fulfil them. Instead, when a donor gives money related to their pledge, we create a new cash sale that from Netsuite's perspective is completely independent of the sales order. We have a custom column field on the cash sale that ties the item line to the pledge using a reference to the sales order transaction ID. Then we wrote a script to