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Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
How Do I Reply to EMail from NetSuite?
How do I reply to or forward an email listed on the Message tab of a record, like the Customer record?
I know that if the email was sent to me it will also be in my Outlook inbox. But if it was not sent to me I don't see a way to reply/forward the email from NetSuite.
Company policy requires that all customer/vendor/etc communications be sent from NetSuite. Often another user (manager, team lead, etc) will find an email that they were NOT initially included on the To/cc/bcc list. But they now need to follow-up on this email.
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