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Inactive items on Sales orders

edited Dec 6, 2019 2:36PM in General 2 comments

When an Item is made Inactive, which transactions will still work?
If the item is on a Sales Order, can the SO still be fulfilled, invoiced, or have a dropship Purchase Order created for it? Our problem is for Returned items and one-off items.  We don't want anyone to use these for new sales, but in order to process the original one-off Sales Order or RMA, we have to leave the item Active.  At what stage can we turn it Inactive and still finish the shipment?

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